I walked into this dealership to really only talk numbers on a vehicle that I was interested in. Sales consultant Max and his team made sure to really work with me and get the car at the best price, and they did! I left the dealership very satisfied because I didn't expect to leave with the car so fast. Everyone at Biggers Mitsubishi was very polite and friendly, great people! I would definitely come back to this location for any future purchases.
I was able to take my time looking and visited twice before finally deciding on the Outlander Phev. Both times I was greeted with friendly professionalism. Mike took time to help me understand all the features the car had and when I finally purchased the car a few days later, he went over them with me again to make sure I understood everything and had no questions left to ask. He connected my phone to the car so I can access everything through voice commands before we left and he even connected my daughter's phone so we can access her music. I'm not technically savvy so this was extremely helpful. I probably know more about the functions of this car than I do about my own smartphone thanks to Mike : ) He was incredibly patient and helpful.
It's really stressful for me to make such a large purchase but the staff at Max Madsen Mitsubishi Downers Grove (and the Outlander Phev) made this purchase go much easier. They were a pleasure to work with.
I dreaded going to a car dealership and spending hours looking for a car. However once I arrived at Libertyville Mitsubishi, I instantly felt at home, relaxed and comfortable. Milton, Jeff, and Walter were great. These guys truly put their customers first, and take the sting out of car buying. They had a great selection of cars to choose from. They listen to what their customers want first and do all possible to make it happen. I will recommend this dealership to family and friends. The entire experience was hassle free.
Awesome people to buy from. They held a vehicle for us for a couple of days til we got our financing in order(we live quite a ways from the dealership & wanted to finance locally). We actually drove an hour and a half to buy from them. Bob Jones is a great guy to work with! You won't be disappointed!!
These two guys negotiated with us to give us the best deal possible to drive out with our new truck tonight! Will definitely recommend them to anybody that is looking to get a new car/truck! They???re the guys to go to! 10/10.. because the scale only goes up to 10!
Smooth Sailing with Sam, Chris and Thijs at the Autobarn
by NMott from DealerRater.com
November 25, 2018
I was interested a pre-owned Acura that the Autobarn had for sale. I had discussed the car with one of the sales managers, Jonathan, on the phone the day before, and had done my research. I called the morning of our visit and spoke to Sam to arrange a test drive. When we arrived, our salesman Sam was waiting for us, and the car was prepped for our test drive. The car was as described on their website - no surprises. We decided to purchase the car. The whole process of negotiating a sales price and valuing our trade was really easy and smooth. We never felt the pressure that is common at car dealers. Their finance person Chris got us a really good rate on our loan, even making calls to people he knows at the various local banks. We are very happy with our experience at the Autobarn.
Claudia Zires was extremely helpful during the buying, financing, and general sales experience. We drove over 8 hours to get the car that suited me and everything was exactly as she said it was, no surprises, just a quick buying process. She even had our truck that we traveled in washed while we went over the financing options. I highly suggest anyone who is looking to buy a car to consider the Autobarn Mitsubishi of Evanston during their search.
Although it wasn???t the deal we ideally wanted, I must say how excellent of a customer service that Claudia rendered to myself and my dad. She was prompt with the 2016 Prius to take it for a test drive and at the same time was very friendly. She diligently sought her manager as we negotiated prices and handled the paperwork flawlessly as we closed the deal. I would recommend her as one of the top sales representative at the dealership. Thank you for your service and I???m looking forward to enjoying years of driving my fuel efficient Prius!
I came to the dealership and everyone work there came to meet me. The particular car I wanted was waiting on me when I arrived .my sale person was Claudia Zires was very knowledgeable. I promise this was the best experience I ever had a a dealership.the finance manager Steve was very up front with me everyone was honest from start.
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