No pressure from the sales staff. I went in with a specific price range and payment maximum. They found the right vehicle for me within the price range I needed. The staff was friendly, efficient, and professional. Thank you for making this a great experience!
Was looking for a used SUV. The building was old and run down and the inside was in poor repair and absolutely filthy. The salesman did try to find us a vehicle that would work. I have to wonder if their service is as poor and shoddy as the building. We did not buy a vehicle there.
I would like to commend Jason Badberg as one of your salespersons. Jason was kind, knowledgeable and very accommodating. He made a "longer than usual" unfreezing credit situation bearable. He was an excellent instructor in helping me to learn how to operate my newly -leased Mitsubishi Outlander PHEV. I LOVE it! I would recommend him and this Dealer for car leases and purchases!
I started looking online & worked with Andrew. He was always professional, helpful & worked with me to help me find what I wanted & in a color I preferred. The price was great & it was a pleasant process. Once I bought the car I didn't get good advice to see their title clerk to pay the title & taxes before driving away. This was only the 2nd new car I have bought so I was not very knowledgeable about that part of it. That is getting straightened out but that could have been made much smoother. Buying the car was great though, great price, no pressure, & very helpful salesperson.
Brian Merksick was very helpful with any questions and concerns I may of had. He wasn't pushy and kept my best interest in mind. I would recommend anyone looking for a great car and amazing service to visit Brian Merksick at Edwards Mitsubishi in Bellevue!
While waiting for a repair, I decided to spend some time looking at inventory. I was approached by a salesman immediately which I expected. My wife and I were in the market for a vehicle and I explained our needs. He was able to acquire a good deal of preliminary information and spend some time in the days ahead researching precisely what he thought might work. He even came in on his day off to help us once we decided on a vehicle. The test drive was thorough. After we decided to buy, we met the financial manager who was equally as friendly. He did a fine job of explaining options and we came to a quick agreement.
My Subaru had a safety issue with the rear view mirror. The Edwards Subaru Service team went above and beyond to help me. Christopher J resolved my annoying but dangerous issue quickly and without charge! While there I witnessed other examples of stellar customer service, I.e. finding used parts for some repairs. I will definitely return my car there for service when needed. Highly recommend - skilled and courteous staff!
As a first time buyer of a brand new vehicle I was very nervous. Johnny Nebraska sold me my Subaru and he made the process stress-free, easy and got me an incredible deal! I hope when it's time to turn in my vehicle that he's still around. I would use him 100 times over again.
Had a good experience getting a newer car. Met Tim who was very patient and reassuring. He encouraged us to test drive as many cars as necessary before deciding on one to purchase. He accepted our offer and worked with us to stay within budget while at the same making certain we got a great car.
No pressure or belligerent attitude like you normally get from some salesmen.
I would most definitely recommend him to anyone visiting his dealership with the intention of buying a new car.
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