Good communication, too high dealer fee
September 4, 2016
Talked to them about a used suv they were advertising , great prompt communication via email, very helpful, and if it hadn't been for the high dealer fee, I would have bought vehicle. I commend them for not giving me the run around, or giving me false numbers just to get me in the door, they were 100% upfront about all numbers , and I really appreciate that. If they could have worked with me a little on the numbers (there was no negotiations on the price or any of their fees, unfortunately) , I would have done the deal. As a cash buyer, I just couldn't manage the whole dealership fee etc but appreciate their honesty and promptness and willingness to help (apart from the price). Honesty and being upfront about the numbers is a rarity with dealers, and they were very honest.