What a FANTASTIC experience! Out of all the vehicle purchases I've done this one was by far the pinnacle! NO pressure, complete transparency, no BS! The car we were interested in was in immaculate condition and priced very fair! The entire purchase process from the time we walked in the door was less than an HOUR! These folks take every bit of pain and frustration out of the car buying experience and we will definitely be back!
If you've ever had a bad experience at a car dealership- give these guys a chance, you won't be disappointed! You're not treated like a commission check here- you are treated like family!
Huge kudos to the entire Nachbar family- you've got a GREAT thing going and you are changing the way people feel about car buying one happy customer at a time!
I had a great experience as far as communication and response to my concerns. I really liked the idea of buying a car online but the prices aren't that great. I know shipping is a cost but I would like lower prices.
I have been looking for the car I purchased for about a year. Found the car and called Northtown even auto and was lucky to have Carl carter answer the phone. I made an offer for the car and Carl got back to me in about 10 minutes. I made another offer and had a very nice conversation with Carl about this process and again after taking to the owner they came back with an agreement we both could live with. I live in Massachusetts and doing a deal long distance was a little concerning I did not see the car in person but Carl assured me the car was on great shape and I would not be disappointed when it arrived. He kept in touch with me on a regular basis on what I needed and put me in touch with Keith to get all of the paperwork completed. I hope the owner of the company gets to read this because he should be very, very proud to have such dedicated employees working for the company. I only wished i could have met Carl and Keith to thank them ln person
My sales rep Jesse Hardin was very attentive and quick to explain every question I asked. I was able to fully understand my process and didn't feel obligated to buy after everything was explained. I felt accepted and appreciated. It was a thorough experience. Worth the time and effort
I would highly recommend this car dealer!!! They were upfront, honest, kind, WITHOUT PRESSURE!!! One word of caution....anyone who expects to haggle, they will not. Their cars are in great condition, fairly priced, and low mileage!!! Great family place. Thank you Kevin and everyone at Nachbar Automotive!! I wish more car places were like you!!!!
After walking out of another dealership due to their high pressure sales tactics, it was nice to deal with Kevin. He was up front, honest, and didn't pressure me in any way. It made the car buying process very easy and painless and I would not hesitate to buy again from him. They also take pride in how they present their vehicles. All seemed very clean and cared for.
Buying a car here was one of the most comfortable car buying experiences I've ever had. My salesman Todd Wood was absolutely amazing. The finance manager didn't try to hustle on the warranty and made me feel very comfortable about my new car. Overall this is a great dealership and one that I will look to in the future and will recommend to any one I know looking for a new car.
If you are looking for a pressure-free, friendly sales environment in which to select your next car, I highly recommend the team at Northtowne Auto Group. Specifically, I want to recognize the outstanding service provided by Sean Moore, Sales Consultant at the Northtowne Hyundai location. His confident, yet relaxed and genuine service approach was a refreshing change from the dealership norm. Sean introduced my husband and I to the Hyundai brand and gave us honest feedback to help inform our buying decisions. The entire sales team was exceptionally friendly and accommodating to us during our visits to the dealership. Though we haven't made our final car selection, the relationship we have established with Sean certainly influences with whom we wish to give our business. Kudos to Sean! Thank you for being so knowledgeable, caring, and awesome at what you do!
My wife & I had been in the market for a new vehicle for a few weeks & just couldn't decide on a make or on a dealership, for that matter. But, when we met Carl Carleton at Northtowne Mitsubishi, we instantly knew we found our salesman! Carl is, HANDS DOWN, the best (and I cringe using this term, because of the bad stigma associated with it) car salesman either of us have ever encountered!!! He was so helpful, knowledgeable, nice throughout the entire process. Even John in financing was great. Please take my word & give Carl a call if you are in the market for a new or used car (816) 453 -2710
Great customer service here! Jesse worked hard to get me into the vehicle I wanted. Willing to let me try out a few different vehicles in the cold.
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