I used the Mazda app to make the service appointment, It went flawlessly! The service tech at the check-in counter was very sharp on certainly on his ???A??? game. Unfortunately, I didn???t take note of his name...next time! The wait time for the service was actually quicker than projected! Side note...very comfortable waiting area!
Very nice, listened to your needs and answered all your questions not a type of a sales person that just like to get sales. He wants to make sure that I’m happy getting the car and satisfied. Like to make recommendation to family and friends
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
We just bought a 2014 Mitsubishi Outlander Sport from this dealership. We worked with Henry, who was incredibly helpful and easy to work with. He really listened and was fun to talk with. Freddie did our financing, and he made the process quick and easy. It was actually an enjoyable experience! There was no pressure whatsoever to buy, and we got more than we expected on our trade-in. Even after adding a few of the additional service options, we got a really great deal. And we love our Mitsubishi!
From ease of scheduling, to getting my car back faster than when promised, to the free shuttle service. All was better than what I have experienced at other service centers. I will most certainly go back! Thank you for making it easy!
Henry and Char were great, no pressure, easy car buying experience. I came in looking for a base Mirage. My credit situation was less then stellar but Char managed to secure me a loan at a very low rate. This really surprised me. I drove off in a nicer Mirage with a warranty for the payment I wanted. Love the car. Awesome dealership.
Great service at Richfield Bloomington Mitsubishi!
by Happycollegestudent from Apple Valley, MN
September 5, 2014
My mother and I came into the dealership expecting to find her a reasonable new or used car, but I ended up being the one leaving with a car :) Mac, our salesman, helped us in our long process of trying to pick a vehicle that felt just right and his patience and assistance made him a pleasure to work with. I couldn't be happier with the service we received and know that when the time comes we'll be heading right back to this dealership. I highly recommend Richfield Bloomington Mitsubishi!!!
I wasn't really quite ready to buy a new car just yet but after talking with Mac and then Char I realized I could indeed afford the new Outlander Sport that had caught my eye. The gang made me feel comfortable and I found out that they were the same group that I had bought my previous car from just in a different location! Mac did an absolutely fantastic job educating me on the different styles and options available (as well as the colors) and Char pulled the strings to make it happen! And to top it off Freddie the finance guy even made the signing process a breeze. I love my new Outlander Sport and would definitely recommend Richfield Bloomington Mitsubishi to everyone!
Working with the entire family at RB Mitsubishi was a pleasure. Greg, (Mac), is a shoot from the hip kind'a guy. Great to work with. From finding the dream vehicle for my daughter, to signing the papers and processing the trade-in, everyone was there to work WITH us! Great dealership! Thanks all!!
We bought an 2014 Outlander Sport from RB Mitsubishi. We worked with Greg (Mac) what an outstanding guy. He understood what we were looking for and never pressurred. Char and Freddie were great too. It felt like you were in a small town dealer with your neighbors! We will definitetly be back!
by Gregory "MAC" McAllister from White Bear Lake, MN
December 5, 2018
First time ever buying a BRAND new car and Gregory "Mac"McAllister knew exactly what I want and needed! I brought a used car from here a few years back...and ended up working with my old sales men, James...who know handled my financing!!!
It was just an awesome and EASY experience!!!!
Bought a used car from White Bear and they treated us like we were buying a new one. Very friendly, patient and helpful from the moment we walked in the door. They have experts to walk you through the finance process and the salesperson handles the rest. Ask for Mac if you shop there, he was wonderful to work with!
I just purchased a 2014 Outlander Sport. Overall it was an excellent experience. I would not hesitate in the least to but another vehicle from RB Mitsubishi. I was allowed to look around the lot for a while before I was approached by a sales associate. When I met Mac, he was incredibly friendly and knowledgable. As we went through the entire process, test drive, negotiation, trade in value, etc., there was never any pressure. This was the first time I purchased a vehicle in Minnesota and Mac lead me through the differences from what I was accustomed to. I was also introduced to some of the other staff there including Brent, the sales manager, other sales associates and some of the service personnel. I also worked with Freddie on the financing. Freddie was great. Very knowledgable. Never pushy and a really straight shooter. Anyone looking for a new vehicle, check out RB Mitsubishi. You won't be disappointed. Thanks again to everyone I met.
Just purchased a new 2014 outlander, also have a 2006 loved it so much we bought another. Worked with Henry Finch for our test drive. Went back next day to buy one and Henry was off so we worked with Joanne Fong both sales people excellent Very happy with it !! love the standard heated seats
Was looking for an suv to fit my wife (vertically challenged)! I was greeted by Ms Fong who was fully informed about the dealers product line. There was no effort to "upsell" . I returned with my wife and we made the purchase.
I gave it 5 stars because it deserves five stars I would recommend this dealership to anybody and Douglas made us welcomed at the car dealership and made sure everything was good on the vehicle before we took it very nice guy
Carmax was a great place to purchase a vehicle. Friendly no pressure atmosphere!
The people in the business office, especially Alex, were very helpful and pleasant. Ryan, my sales guy was awesome as well.
I definitely would buy another vehicle from here if the opportunity arose. Sam Lien was great. I came with a 2 year old and he made us both feel very welcomed. He went above and beyond what I expected and made the buying process painless. Even colored some with my daughter. The same could be said about Rollen Otness, who did the financing part. Thanks again guys. Take care
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