This was my first time at Keffer Jeep. Willie Hailey worked with me. Willie made the process easy. Everyone was so nice and professional. AWESOME experience. I would highly recommend Willie Hailey and the dealership that he represents.
I researched and found the low mileage Porsche Macan Turbo in the color and desired options. Only about 6 cars in the Southeast that met the desired specification. Great price- lower than some higher mileage Macan Turbos in the used car market. Fair value on my trade and easy buying experience.
First of all, didn't have any idea that I would be driving off the lot in a brand new 2019 Kia Soul. Mr. James Lawrence service was outstanding!! He went above and beyond the call of duty and I definitely recommend him to anyone who wants a great deal!! The Hendricks lot itself was stellar!!
I called on a Friday and my service advisor was able to get me a Saturday service appointment! I know that’s not easy. Rhonda always comes through for me. I usually give her more notice. She makes me feel valued as a customer.
Bar-none, this was the best experience purchasing a vehicle. I didn't even have to enter the dealership! Found the exact car I wanted on-line, contacted the dealer, worked with James on a few phone calls and took possession of the car the next day, even brought the car to me and picked up my trade. Terrific customer service, I missed initialing one of the papers, and he brought it to me the next day at my office. This is my second car purchased @ Hendrick Kia, and this was an awesome experience. Thanks James!
The best things were very friendly staff, wonderful looking facility, and a great quality of work. When confronted with another possible problem with my car, they explained things in full detail and we're very patient. I had been worrying about when I was going to get to to clean my car but they did it for me free of charge. I'd recommend anybody looking to get alignments done on their vehicle get it done here!
My husband and I just recently moved to NC, and were shopping for a new car. From the moment we arrived at Griffin Motor Company, we were greeted by a nice salesman (Nick Cannon). We can only say that he worked very hard to make sure we leave the car dealership with a car of our choice that was the perfect fit for us. Thank you Nick. You made our shopping experience a very pleasant one.
Mike Moyer is an asset to your organization. This is the second car we leased from Griffin. WE asked for him and set up an appointment a few days earlier.
Mike is knowledgeable, Patient and efficient, When this lease is up and if MIKE is there we will ask for him. Besides all of this He is a very nice man. The overall staff was very helpful and friendly
Paul De Rosa
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