Usually, I do not enjoy the customer service I experience with this dealership. However, during my last experience, the service was amazing. I hit a deer and the shop got me in as soon as possible. The drop off was amazing. When picking my vehicle up, they were so nice. I called and told them the time I was able to pick up the car, and they moved my pick up time by 4 hours! I was so happy! Then when I picked up my car, they were all ready with the keys, and it took only 5 mins! When I went to my car, it was so beautiful! They had washed the car, and the work was amazing! It almost looked brand new! They also cleaned the inside for me! I was so happy with this experience and I hope my experiences in the future are just as good!
Love my Outlander!
by BMJ from St. Paul, MN
December 20, 2018
I previously owned an Outlander Sport, but needed a bit more room. The Outlander offers that additional room I needed and then some with awesome features like Apple Car Play.
I just bought my Outlander a month ago. I was very pleased with the service I received at that time. I brought it back in to have a trailer hitch installed and once again, stellar service. This is a great place to buy a car!
EXTREMELY SAFE. COMFORTABLE, DRIVES EXCELLENTLY,
by AMMOLI from COWICHE, WA
January 11, 2019
FIRST ONE WAS T-BONED AND FLIPPED TO ROOF 3 DAYS BEFORE FIRST PAYMENT DUE. NOT A SCRATCH, BRUISE, NOTHING HURT! HAD GAP INSURANCE, GOT REPLACEMENT 4 DAYS LATER. HANDLES GREAT, V6 HAS VERY GOOD POWER, VERY COMFORTABLE, AMAZING LEG ROOM FOR MIDDLE ROW.
Bought a car a year ago from Mike, very friendly and helpful in the buying process. Took the car back a year later due to some computer problems, spoke with Dan about the situation and he was extremely helpful in getting the situation resolved, even offered us his own vehicle to use while ours was being repaired! We spoke with him about needing a new Van for our handicap children and all the specifications we needed. He said he would get on it and find us what we needed. A week later he had a van for us! He introduced us to Chuck his Ford Specialist to walk us through all of the new vans features and capabilities. He was wonderful! Very kind and helpful through the process , felt like he was very genuine. We appreciate all the time and attention that Dan, Mike and Chuck took in the whole car buying process. Thank you!!!!!!
2nd one love these suv's best bang and warranty
by poolguyverobeach from vero beach florida
December 9, 2018
love the outlander last hwy trip at 78 mph I was getting 36 mpg gallon cant beat that engine a little noisy transmission is jerky cvt but the good outweighs the bad also a/c compressor does not stay engaged long enough gets hot In cabin when cycling complained 3-times local dealer says its a software waiting on a fix love the suv
Contacted salesman Mark Pain about a used car I saw for my daughter. He was fantastic to work with, provided a very easy purchasing experience, and even worked with the service department so I could examine under the car. The car was nice and a fair deal.
It can be tough shopping for a car by yourself when you're a woman. There are some car salespeople who assume that you don't know anything about cars and so try to take advantage of your presumed ignorance. Not so with the fine folks at Transitowne Mitsubishi. There wasn't one moment during my experience—and we all know it takes a long time to buy a car—when I felt like I was being condescended to or not listened to. My salesperson, Juan Nieves, was knowledgeable and friendly and was not at all pushy. I called interested in a test drive, and he was able to get me in within the hour. The dealership's general manager, Jim Stewart, was also very helpful and friendly. Even though the finance manager was off that day, Jim was able to get me over to Andrew Macdonald over at Transitowne Hyundai next door to get my contract squared away. Andrew was also super friendly and helpful without being pushy about the "extras." My whole shopping experience took about 5 hours from walking in the door of Transitowne Mitsubishi to driving away in my new (to me) Mazda CX-3, which is actually less time than I've spent buying previous cars. I highly recommend the team at Transitowne Mitsubishi.
I called this dealership because there were several open recall items for my truck. From start to finish of the process Brian in the service dept. treated me with the utmost respect and was very helpful. The work was scheduled and completed promptly with no issues. I am very pleased to say that my truck is now back in the green for recalls and they also completed a full inspection free of charge under my basic warranty and I feel safe knowing my vehicle has been fully checked out by the great mechanics at Larry H. Miller! These guys are the best!
People very knowledgeable of what they are doing. Very short wait time for the repairs to be completed, friendly staff.
by James West from Chapel Hill
January 1, 2019
No truck in its price range even comes close. Rock solid and good looking. These guys can definitely build SUV's and this one is no different. In fact, the Mitsu Montero (full size) is probably the best Vehicle ever produced. Sorry Landcruiser, we still love you too.
Courteous salesman didn't try to get us to buy something we wouldn't want did there best to get the color that was requested and they were right in the ball park
Great SUV for the price
by Ted from Pueblo, CO
January 6, 2019
Bought my wife a 2018 Outlander ES, we both love it. It's comfortable with great gas mileage. The AWD was really good the one time we've taken it out on muddy roads, it's also been great in the snow. Acceleration isn't great but it's adequate and it'll go 90+mph on the interstate if you're not paying attention. Liked my wife's enough that I bought myself a 2018 SEL. It's really nice, the leather seats aren't as comfortable as the cloth ones in my wife's outlander. For the price, we paid less than $23k for each, they are great little SUVs. It's also been nice to have the third row for our kids friends and cousins.
Very helpful staff and extremely understanding of their customers. Helped in every way to include rescheduling me around my very busy work schedule.
BEST CAR WE HAVE EVER OWNED!
by Missionary Man from SANFORD
January 3, 2019
This car meets all of our needs and then some. We are empty nesters but when the grandkids come we have pleanty of extra seating in the back including two pop up seats in the back. They sure pack a lot into a small vehicle. Very very pleased.
Everyone was so friendly and professional, all questions were answered, great care about your comfort while your were there, paperwork completed in good time, vehicle was ready and waiting at the end of the deal.
Perfect car ever :-)
by Rico Suave from Dallas, TX
December 21, 2018
I highly recommend this car! I can't see any negative about this car. Awesome! I tested different brands like Honda CRV, Toyota RAV4, Nissan Rouge but this guy is stand out among the competitors!
In May 2018 I purchased a used Kia Soul. The car was a bad fit and my service dog did not like it; maybe alien green? So I called DH Kia, spoke with Kurt, met by Randy and Ray to buy a new 2019 Forager. Took a few hours with "onsight" financing and we were off, good to go. (Thx Bob). These guys are the BEST 😉
As I live over 1 hour away from any Mitsubishi dealer I attempted to email all the dealerships around me and discuss Mirage pricing. Bertera was competitive but didn't end up the lowest price. Even though I purchased a car elsewhere they where to best to deal with by email. I didn't get the you have to come in line so many dealerships used. They where extremely responsive and answered all my questions very quickly.
Super comfortable and reliable
by Electric_Grave from Cumming, GA
December 11, 2018
We purchased this vehicle a few days ago. I wanted a SUV with third row and most of them are really expensive. The Outlander comes with it standard. I got the SE with sunroof, heated front seats, button start, radio with Sirius and Andriod connect, 18 inch wheels and others. Mitsubishi is one of the top Japanese brands, our family had a Montero for 20 years and I'm expecting this to last long. I'm super happy with how this car rides and with the purchase in general. Plenty of room in the back.
I was in need of a car when I received a call from Mark Recore, a sales person from the Mitsubishi dealer. He made the process simple, fast and pleasant. I am only buying cars from now on with him. Thank you mark Recore, for all your help!
The best car buying experience ever in my! Hands down the best experience ever! I was shopping various makes and models, some more expensive makes and I ve driven by the dealership many times and always said id stop and drive the 2018 Outlander SEL. I did so and fell in love. Patrick M. in sales the best and Bethany in fiance, made my experience so pleasurable I look forward to Buying again . This is the first Mitsubishi I've ever owned and it wont be the last...... AWESOME EXPERIENCE...... Thank you Team Dependable!
Jason Cruz worked extremely efficiently yo have my car repaired. Jack, the Service Manager, is honest and knowledgeable.
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