Jim and TJ worked with me I had Recently filed for bankruptcy so I knew This was gonna be a challenge but they really came through for me, they helped me get a 2016 Chevy equinox without it breaking my bank every month!!!! I was In a Mazda 3 and having a baby just wasn’t cutting it for room!!!! Thank you so entirely much for helping me get a dream car!!!! I appreciate all the hard work you guys did and not giving up!!!!
Kacey was patient, polite, and very knowledgeable when we came in to shop for a new car. My husband has been a ford man since he was 16 and Kacey sold him on a brand new Kia! Kacey continued to give us great information and let he Kia's great qualities sell itself to us. We loved that Kacey let us take our time, wasn't pushy and allowed us to ask all the questions we needed to stay well informed on this big decision. Thanks for the great new car!
The staff at Ray Skillman Shadeland was great. Finally a car dealer that's not super pushy. I took a car for a test drive on a Thursday evening, but they didn't have the exact model I wanted on the lot that night. There was no pressure to sign any paperwork or make any commitments without seeing the exact car I wanted to purchase. I went back after they let me know the car was on the lot and it was much the same. The sales staff was very courteous and helpful without trying to guilt me into buying (which has happened at other dealers and makes me walk right out the door). I was pleased with the finance experience as well. Overall a great place to buy a car.
Jim Greenberg really took care of me & answered my questions. Manager Shane was so professional & courteous. Thank you Dion for making the numbers work for me. I felt very relaxed & not like I was being tricked. This was the best car purchase I've ever had & I highly recommend this team to everyone wanting to be treated right!! Thanks all of you!!!
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I have purchased several cars in my life and this experience was one of the best I have ever had. From the test drive to the explanation of the new cars features to the negotiations of our trade-in to the final deal price it was very hassle free and very easy working with the Roush staff. Ray, our salesperson, was very knowledgeable about the Nautilus we purchased and seemed to answer our questions before we even asked them. Alan, who assisted with the delivery and Joann, the finance manager, were great to work with in their respective areas. I would highly recommend visiting Roushs new location if you are looking to purchase a fine, luxury automobile.
This was absolutely the best and most efficient car purchasing experience ever!! Both my sales person and finance person were professional, knowledgeable of their product and respected my time.
I have despised buying a car in the past and this was an awesome experience and done in a couple of hours.
I was thinking about buying a car online (without personally see it). Even though I ended up not buying it (because of color), I thought the salesman was excellent, really knew the spec's on the car and really guided me thru the process. I would definitely contact them again on another car.
Our leasing experience was great, very well done! This is the 12th vehicle our family has obtained from Tom Roush over the years! We feel very comfortable with this dealer. Thet sales person worked hard to meet our needs and Lisa met them! We are very satisfied.
Totally awesome. I always receive great customer service.
by Debbie D from DealerRater.com
November 18, 2018
Tom Roush is the best dealership to buy a car from and utilize their service. They offer valet service for their Lincoln customers which is awesome. Susie is so easy to work with and goes above and beyond to make sure everything is perfect. My wife and I both own Lincoln's and are 100% satisfied!!!!
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