The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
EXTREMELY SAFE. COMFORTABLE, DRIVES EXCELLENTLY,
by AMMOLI from COWICHE, WA
January 11, 2019
FIRST ONE WAS T-BONED AND FLIPPED TO ROOF 3 DAYS BEFORE FIRST PAYMENT DUE. NOT A SCRATCH, BRUISE, NOTHING HURT! HAD GAP INSURANCE, GOT REPLACEMENT 4 DAYS LATER. HANDLES GREAT, V6 HAS VERY GOOD POWER, VERY COMFORTABLE, AMAZING LEG ROOM FOR MIDDLE ROW.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Great SUV for the price
by Ted from Pueblo, CO
January 6, 2019
Bought my wife a 2018 Outlander ES, we both love it. It's comfortable with great gas mileage. The AWD was really good the one time we've taken it out on muddy roads, it's also been great in the snow. Acceleration isn't great but it's adequate and it'll go 90+mph on the interstate if you're not paying attention. Liked my wife's enough that I bought myself a 2018 SEL. It's really nice, the leather seats aren't as comfortable as the cloth ones in my wife's outlander. For the price, we paid less than $23k for each, they are great little SUVs. It's also been nice to have the third row for our kids friends and cousins.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
BEST CAR WE HAVE EVER OWNED!
by Missionary Man from SANFORD
January 3, 2019
This car meets all of our needs and then some. We are empty nesters but when the grandkids come we have pleanty of extra seating in the back including two pop up seats in the back. They sure pack a lot into a small vehicle. Very very pleased.
It was a great pleasure to see people are so honest and transparent .I called ahead of time and confirmed the price and down payment.When I arrived nothing changed.
by James West from Chapel Hill
January 1, 2019
No truck in its price range even comes close. Rock solid and good looking. These guys can definitely build SUV's and this one is no different. In fact, the Mitsu Montero (full size) is probably the best Vehicle ever produced. Sorry Landcruiser, we still love you too.
Traded my leased 2017 Mitsubishi Lancer for the amazing 2018 Mitsubishi Eclipse. This is my second time doing business with this dealership and the experience is better than before. Stephanny Perez was quick and efficient. She helped us through all the process and taught us how to navigate the vehicle. Best experience ever. I recommend this dealership.
BOUGHT IT NEW 3 WEEKS AGO
by Pam from MELROSE, MN
December 27, 2018
Driven approx. 500 miles. Handles well and has good pick up. Have not driven in the snow yet but will soon. So far we are impressed. A quality SUV at an excellent price.
Stephanny was awesome. Took her time to explain everything regarding vehicle selections / options, features and the whole works. Very patient in listening to what I sought in a vehicle and fielded the questions professionally. Great job!!!
Love my Outlander!
by BMJ from St. Paul, MN
December 20, 2018
I previously owned an Outlander Sport, but needed a bit more room. The Outlander offers that additional room I needed and then some with awesome features like Apple Car Play.
Went to dealership because I was dissatisfied with a lease agreement I had with another dealership. Mr, Almonte was understanding and very helpful in getting me out of that lease and into a vehicle I LOVE! He spent hours explaining my options and took the time to work up 2 vehicles for me as I was undecided, They are all so tempting. In the end I got the car I wanted for a great price and left there the happy new owner of a loaded 2018 Mitsubishi Outlander!
Super comfortable and reliable
by Electric_Grave from Cumming, GA
December 11, 2018
We purchased this vehicle a few days ago. I wanted a SUV with third row and most of them are really expensive. The Outlander comes with it standard. I got the SE with sunroof, heated front seats, button start, radio with Sirius and Andriod connect, 18 inch wheels and others. Mitsubishi is one of the top Japanese brands, our family had a Montero for 20 years and I'm expecting this to last long. I'm super happy with how this car rides and with the purchase in general. Plenty of room in the back.
Erick Disla is the BEST! I would recommend Brooklyn Mitsubishi to anybody looking for a new car. They were very helpful and a pleasure to work with! Make sure to see Luis and Gory for extra help - the whole team is the greatest 😊
2nd one love these suv's best bang and warranty
by poolguyverobeach from vero beach florida
December 9, 2018
love the outlander last hwy trip at 78 mph I was getting 36 mpg gallon cant beat that engine a little noisy transmission is jerky cvt but the good outweighs the bad also a/c compressor does not stay engaged long enough gets hot In cabin when cycling complained 3-times local dealer says its a software waiting on a fix love the suv
I had a wonderful experience in this dealership as it was my first time buying a car and the wonderful gentleman helped me. He made me feel very comfortable and explained which car and the best prices is more suitable to me. Excellent service and dealership.
I should start by saying that the new owners management is doing an excellent job, everybody is friendly, and customer service is top notch, very nice atmosphere great energy, this is not my first visit to a Nissan dealership and i was highly satisfied, they go above and beyond for their customers, definitely coming back for my next lease in the future.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
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