It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
EXTREMELY SAFE. COMFORTABLE, DRIVES EXCELLENTLY,
by AMMOLI from COWICHE, WA
January 11, 2019
FIRST ONE WAS T-BONED AND FLIPPED TO ROOF 3 DAYS BEFORE FIRST PAYMENT DUE. NOT A SCRATCH, BRUISE, NOTHING HURT! HAD GAP INSURANCE, GOT REPLACEMENT 4 DAYS LATER. HANDLES GREAT, V6 HAS VERY GOOD POWER, VERY COMFORTABLE, AMAZING LEG ROOM FOR MIDDLE ROW.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Great SUV for the price
by Ted from Pueblo, CO
January 6, 2019
Bought my wife a 2018 Outlander ES, we both love it. It's comfortable with great gas mileage. The AWD was really good the one time we've taken it out on muddy roads, it's also been great in the snow. Acceleration isn't great but it's adequate and it'll go 90+mph on the interstate if you're not paying attention. Liked my wife's enough that I bought myself a 2018 SEL. It's really nice, the leather seats aren't as comfortable as the cloth ones in my wife's outlander. For the price, we paid less than $23k for each, they are great little SUVs. It's also been nice to have the third row for our kids friends and cousins.
This car meets all of our needs and then some. We are empty nesters but when the grandkids come we have pleanty of extra seating in the back including two pop up seats in the back. They sure pack a lot into a small vehicle. Very very pleased.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
by James West from Chapel Hill
January 1, 2019
No truck in its price range even comes close. Rock solid and good looking. These guys can definitely build SUV's and this one is no different. In fact, the Mitsu Montero (full size) is probably the best Vehicle ever produced. Sorry Landcruiser, we still love you too.
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