We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
My wife and I both liked the Outlander PHEV so much we both wanted one. We sent them and offer with prices for our existing car and what we would pay the PHEV. They called back a few days later excepting the offer and had all the paper work ready to go when we showed up. The transaction was smooth and deal was exactly what we had requested (first time as dealers typically try to pull a fast one lowering the car price with the trade in).
If they did a little renovation, it would be a fantastic dealership. It's beyond dated though. That's is the only down side.
I bought my first car at this dealer. It’s went very smoothly for my first time in a dealership. Everything was easy to understand and they weren’t talking over my head or anything. Straight up form the start. I appreciate that.
After driving my car that I got when I was 16 for the past 13 years, I was a little rusty on the car buying experience. With friendly salesmen who weren’t pushy, I was able to make a deal in a relatively short period of time and felt great about my experience.
Tramica made our car buying experience a wonderful one. She listens to your wants and takes your budget into consideration to find the perfect car, even if it takes a couple attempts she made sure we left 100% satisfied. I would definitely recommend them and rest assured, there is never any pressure or rushing you into a decision. Thanks again!
This was our second car we bought from Longmont Ford dealership and it too was a very good experience. No pressure and lots of patience! Nick was fabulous and showed us whatever we asked to see and never tried to push us into anything. He walked away when we needed to discuss and was right there when we had more questions. He listened to what we were wanting and we walked away with a fabulous car at a fabulous price.
I've purchased plenty of cars in my lifetime and I must say that this was honestly my best purchase experience ever. A huge reason for that was Domic Losasso who is honest, detail oriented, diligent and extremely customer focused. He's a terrific sales professional and I'd seek him out if you are looking to buy a car. But, same thing can be said for everyone else that I worked with here. From the owners son on down ... this is a first class dealership.
I needed a specific used vehicle and I needed it quick. I had a long drive to get to Christopher's Dodge World, but it was worth every mile. Big John got the vehicle cleaned and it was ready for me when I got there. We took the test drive and signed the papers. What a delightful way to buy a car! I would definitely buy my next vehicle from Big John!
Contacted salesman Mark Pain about a used car I saw for my daughter. He was fantastic to work with, provided a very easy purchasing experience, and even worked with the service department so I could examine under the car. The car was nice and a fair deal.
I went with my husband to purchase a new car recently. He got approved for a brand new 2018 Hyundai elantra. what was even cooler is the fact that once we got approved, our sales man atilla said "choose any color you want!" It has so many features which makes it more cozy and easier to set up! Thank you atilla and Mitsubishi for doing a great job of making sure my husband left with a brand new car!!
I purchased a used 2010 Mitsubishi Endeavor. The sales person was great and the buying process easy. I started out loving this dealer. When I went to leave the dealer another customer let me know my rear light was out. We notified the sales person who told us to bring it back another day to be fixed. As it was getting dark I talked to the manager saying I was not getting a ticked for lack of a tail light, they then fixed it. The following day I noticed a grinding in my breaks. I called the dealer and took it into be looked at. The service manager is the most rude person I have ever dealt with! They told me nothing was wrong with my breaks and the grinding was "normal". After another month of grinding I took it to a mechanic and had to pay over $300 to have the breaks and rotors done. I guess their 123 point inspection does not include breaks and lights.
Slow to have a salesperson help us. Wouldn’t even walk us to the car, just pointed to the far end of the lot and said “it’s over there by the Carmax sign.” Sales guy didn’t listen to our needs at all and just kept repeating his script.
I had the best experience shopping here. They were helpful and patient with no pressure to buy. They found exactly what I wanted, even when I didn’t know exactly what that was. The process was pretty smooth. I also really like the option to return the car within 5 days and the 30 day warranty. All in all, they treat you right and take the worry out of buying a used car! I will buy from them again.
My husband and I bought our car from Carmax,We love it and also the car buying experience was amazing here.No pressure just great customer service from everyone.And every time i have a question about my extended warranty the parts dept answers ever question patiently.
I had one if of the best experience buying a vehicle with CarMax. I will say, I was dreading walking into the dealership but all that changed right away. Emily was the sales person helping me and within an hour I had test drive the vehicle I ended purchasing and had several finance offers to choose from. Everything about that dealership was quick and easy and everyone was so friendly and willing to help. I have to say it was a great experience. Changed the perspectives I had about car dealerships.
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