After a lousy experience at Ganley Hyundai, I decided to try my luck at Marhofer Hyundai. I am glad I did as Brent was an outstanding sales person who was not pushy and explained everything upfront and honestly. I didn't have to worry about a condescending sales manager and I even got a slightly upgraded version of the car I was looking for at a cheaper price than at Ganley. Brent has checked in a few times since I purchased the car to make sure everything was going well and I appreciate that. Everyone at Marhofer Hyundai was friendly and professional and I would definitely recommend them to anyone looking for a new vehicle.
From the moment I first emailed them to the moment I drove off the lot with my new car, this company was professional, prompt, and courteous. There was no haggling or misinformation. Richard was upfront, honest, helpful, and very pleasant to work with.
Talked to wonderful sales personnel and made arrangements to look at a 2011 Town and Country. When I arrived I was amazed by the vehicles appearance, took a road test and purchased it that evening. Enjoyed my ride home and have shown my family members and friends about the wonderful deal and the wonderful employee's at Ron Marhofer's. If ever looking for a replacement for one of my other vehicles in the future will be my first place to go.
First- the buying process with Ron Marhoffer is very easy and low pressure. It allowed me to worry about the car I was interested in instead of worrying about other things.
Luke Cowart helped me with the car. I was impressed with his knowledge of so many cars. It made the test drive very informative and helped me understand ALL the features. This was extremely helpful in my purchase. He was also very pleasant.
I am sitting in the waiting room waiting for my car wash and was provided beverages and snacks-all complimentary.
This is the way car buying and service should look!
My wife and I just recently bought a new car at Marhofer of Cuyahoga falls. It was the best experience in buying a car in my life .There was no pressure from the sales person and no haggling over the price for hours and hours. Went in at 3 pm and left at 6pm after test driving five different cars with a brand new car. Its unbelieveable the price you can get a new car. I researched all over northeast ohio and Marhofer had every dealership beat on the car prices by thousands of dollars.
Bought what appears to be a very nice used vehicle. Jon Kelley was our salesman and he did everything he promised and was not afraid to do whatever he said he would do. No pressure what-so-ever. Everything was done in a timely fashion and ready for my signature! One of the best salesmen I have ever encountered. Definitely recommend him. Will go back to him when in need of another car. Very impressive dealership.
Victor was amazing no pressure no gimmicks and I got what I asked for didn't try to convince me to buy a new car or anything outside my budget Its the best experience I've ever had Very honest and upfront I honestly couldn't believe it
Purchaed 2 new cars within 3 months from Sunnyside
by Patricia K from Strongsville Oh
January 0, 2018
We purchased 2 new cars within 3 months. We are very pleased with both cars. We rate everything as Excellent. Both times we had Jon Kelly as our salesman. He answered all our questions and explained everything to us that we needed to know. Patricia K
Received a recall notice; called Service Dept. and spoke with Dan. He said to bring car in anytime and he would take care of it. Did so and was in and out in less than 1/2 hr. Service has never been an issue and Dan has always been extremely helpful and courteous.
Sunnyside Mitsubishi Sales Professional Sean Pontikos was extremely helpful recently when responding A.S.A.P. to my numerous emails and phone calls requesting information regarding a new 2017 Outlander Sport posted on the Sunnyside Mitsubishi, Middleburg Heights, Ohio website, before meeting personally at the dealership.
Our correspondence included as much information as Sean was able to provide regarding the “out the door” cost for the new 2017 Outlander Sport we were interested in purchasing, not including the trade-in value of our Mitsubishi Outlander.
We met with Sean at Sunnyside Mitsubishi to test drive the 2017 Outlander Sport which we had been discussing while our Outlander was being appraised.
After the trade-in value for our Outlander was determined, Sean Pontikos presented us with a personalized quote, printed on paper, which included every detail regarding the “OTD” (out the door) Total Cash Price for the vehicle.
We have been Sunnyside Mitsubishi customers for several years.
We have owned three Mitsubishi vehicles, one of which was purchased at Sunnyside Mitsubishi. All three vehicles have been serviced at Sunnyside Mitsubishi.
Sean Pontikos and everyone with whom we have interfaced at Sunnyside regarding vehicle purchases and service have been knowledgeable and professional.
We will recommend Sales Professional Sean Pontikos, and we will continue to recommend Sunnyside Mitsubishi to anyone who mentions that they are considering purchasing a vehicle to us.
I was very pleased as a customer. I had bought a used Mitsubishi Outlander for a great price. Nick and Vic we're great to work with and had wonderful customer service. I drove all the way from Michigan to Ohio and I'm absolutely in love with my new vehicle thanks so much guys.
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