I was able to take my time looking and visited twice before finally deciding on the Outlander Phev. Both times I was greeted with friendly professionalism. Mike took time to help me understand all the features the car had and when I finally purchased the car a few days later, he went over them with me again to make sure I understood everything and had no questions left to ask. He connected my phone to the car so I can access everything through voice commands before we left and he even connected my daughter's phone so we can access her music. I'm not technically savvy so this was extremely helpful. I probably know more about the functions of this car than I do about my own smartphone thanks to Mike : ) He was incredibly patient and helpful.
It's really stressful for me to make such a large purchase but the staff at Max Madsen Mitsubishi Downers Grove (and the Outlander Phev) made this purchase go much easier. They were a pleasure to work with.
We bought a used MKT from this dealership yesterday. Our sales guy Ryan was the best. He was so helpful he wasn't pushy at all. After getting approved 1st, it took a little over hr to get us back on the road. Thanks Max Madsen Mitsubishi for everything.
John Spataro has helped us purchase three cars from Continental Mitsubishi. He is knowledgeable and kind. He helps you in a manner that is not pushy or overbearing. He is an asset to the sales team at Continental. I will continue to recommend the dealership and John to my friends and family. Thank You
John and Andy are absolutely wonderful men. Very polite and care about their customers. Andy did a great job with the repair on my car. Definitely knows his job very well and wish to have more mechanics like him that we can trust and rely on with our cars. Great job!
Came in for low tire pressure. Found nail in the tire and repaired it with 30 minutes. I was pleased with the speed of the service and the care I was given. John and Carlos are always friendly and helpful.
It was a welcoming experience from the start. All involved in the sales process made me feel welcomed from the start . I therefore, felt very relaxed and like I belonged. Especially my direct sales person, Joe Garner. He was a true professional. He knows how to communicate with people and thus make them feel at ease and relaxed. He exuded no pressure on me and answered all questions that I posed to him. I would return when I need a new car!
We enjoyed a professional sales process. Our needs and interests were properly assessed and met. We were guided with professionalism throughout the delivery process. We were given all of the information concerning the vehicle and provided with instructions for its operation. This was important since the vehicle is a plug-in hybrid and functions a little differently than other vehicles. We were elated to met the sales team and be introduced to the Service Team.
I walked into this dealership to really only talk numbers on a vehicle that I was interested in. Sales consultant Max and his team made sure to really work with me and get the car at the best price, and they did! I left the dealership very satisfied because I didn't expect to leave with the car so fast. Everyone at Biggers Mitsubishi was very polite and friendly, great people! I would definitely come back to this location for any future purchases.
Smooth Sailing with Sam, Chris and Thijs at the Autobarn
by NMott from DealerRater.com
November 25, 2018
I was interested a pre-owned Acura that the Autobarn had for sale. I had discussed the car with one of the sales managers, Jonathan, on the phone the day before, and had done my research. I called the morning of our visit and spoke to Sam to arrange a test drive. When we arrived, our salesman Sam was waiting for us, and the car was prepped for our test drive. The car was as described on their website - no surprises. We decided to purchase the car. The whole process of negotiating a sales price and valuing our trade was really easy and smooth. We never felt the pressure that is common at car dealers. Their finance person Chris got us a really good rate on our loan, even making calls to people he knows at the various local banks. We are very happy with our experience at the Autobarn.
Claudia Zires was extremely helpful during the buying, financing, and general sales experience. We drove over 8 hours to get the car that suited me and everything was exactly as she said it was, no surprises, just a quick buying process. She even had our truck that we traveled in washed while we went over the financing options. I highly suggest anyone who is looking to buy a car to consider the Autobarn Mitsubishi of Evanston during their search.
Ron is the greatest he takes his time and gets it done!! Let???s you know everything keeps it real him and joe. Thanks again for all you guys did to get me in a 2018 yayyyyyyy🎉🎉🎉🎉🎉 and I???ll definitely recommend everyone to come talk to the number 1 sales man Mr. Lilly
Joe the salesman was helpful on getting us in and out fast. As soon as we told him what we wanted he knew right away what car to grab and it only took one try to get it right. We knew what we wanted and he didnt try to sway us in another direction. The selection of colors and options where better than the other Mitsubishi dealer I've been to in the area. Keith the service manager was great any questions my girlfriend had he answered right away. Very professional from the sales manager (Dan S.) all the way down to the porter. If you need a car dont hesitate to stop by and see these guys they are the real deal.
Christian was my car dealership man and he was very funny and helpful and made sure I got everything I wanted. He stayed late hours that day so that he could make sure my car was perfect for me and I picked it up right before they closed that day and I came in that morning. It was a long process getting my first car but it was surprisingly a smooth process and I love it it was a great experience and I learned a lot. Thanks so much Christian, I love my new 2019 Mitsu Eclipse Cross.
Good place work hard for you make the deal.They work with you if you have bad credit or good credit.Treat me like family
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.