I walked in and was looking to test drive a Mazda 3 after doing some research online into what I wanted my first car to be. I was impressed with the experience I had, as I had no idea what to expect through the process of buying a car. Lane was patient and worked with me to find the car that best fit my needs and my budget, as I started looking at new cars, then moved to the used ones as we worked out the math on payments and my budget. I didn???t feel any pressure from the staff to buy now, they gave me all of the time I needed to make the decision.
I felt like my car was serviced properly and ready for the winter months ahead. It was easy to make an appointment and although there was a long line of cars at drop off time my appointment time was honored. Waiting room was spacious, clean and comfortable.
Wow what an experience this was...pulled in dropped off the car with a nice young man named Eric. He took great care of me from the start, i never felt any pressure to buy anything he offered me only the services that I requested and gave me a great deal on them. I would definitely come back to Russ Darrow for any and all of my service work.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Got a call the minute the car I was looking for hit the lot. They were willing to fix any imperfections promptly. Friendly hometown atmosphere. Buying process easy and found an excellent rate for us to finance. Will definitely recommend Dan Goben Cars
I cannot say enough good things about the team at ultimate rides. Today they were able to not only get me into the vehicle I really wanted which was a big blue Dodge Ram pickup. They went out of their way to make sure I can get it at the payments I could afford. They were courteous they were helpful they answered my questions and most importantly they knocked it out of the park. They didn't treat me as if I were a Layman and they didn't treat me any differently than I would expect to be treated. I will definitely refer everyone I know to them if they're looking for a good quality used vehicle. They honestly price their vehicles and are very straightforward with them. Definitely buy again and I will be taking my new purchase to them for any repairs that may need a God forbid down the road. Thank you to the team of ultimate rides you knocked it out of the park
Awesome experience at Broadway automotive. Had the pleasure of working with Lee on the purchase of my Jeep Patriot! He was so helpful with finding exactly what i wanted and always kept in touch. Will definitely be back in the future!
My experience with Cliff Wall Auto is probably the best I've ever had in my forty years of buying cars. My salesman Bill Vander Kelen went out of his way to give me the fairest deal on my new vehicle, and was extremely generous with the value of my trade in.
Clean showroom and smiling faces on everyone working at this dealership. No pressure sales and top notch vehicles to choose from. I can't say enough how pleased I am with this buying experience. I will definitely recommend Cliff Wall to all my friends and family. I've found my dealership for life!
Have bought 12 brand new vehicles in the past 25 years from many dealerships. This was by far the best experience of them all. Sales manager George was very upfront,easy to work with,helpful and knew all the vehicle information. Gave me numerous upfront straight forward prices. No pressure and worked with me on the phone and online until I had all the information I needed and wanted to close the deal. And no inflated dealer fees or hidden fees. Would recommend Cliff Wall Mitsubishi and George to anyone looking for an honest deal on a great vehicle. Sincerely Steve
We worked with Joe to buy our vehicle. He was very straightforward with us. None of the typical car salesman tactics here. After some hassles at other dealers, we are happy to have purchased our vehicle at Russ Darrow Pre-Owned Direct!
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