I have never felt more comfortable with a service department and dealer. At the beginning of November my 10 year old/200k mile Honda started have major issues. I was able to get the car in right away and get a rental so I was not stranded. The communication from Fitz to me was amazing. I felt extremely knowledgeable of what the problem was and what it was going to take to fix my Fit. After a couple of days myself and my husband decided we were just going to get him a new car. I had my eye on a used car however the dealer was able to do some digging and recommend a far better car within my budget. The buying process was so incredibly easy. We were in and out in an hour (which was good because I had my kid with me.) My husband and myself love our new car and could not be any more thankful for the technicians and dealer that worked with us.
good value for the money
by aurea from chicago, il
January 7, 2019
This car meets our need /purpose of our purchase. It is fuel efficient and easy to maneuver. Interir design is minimal but properly laid out for ease of use.
Repair work diesel emissions recall warranty works
by Moses from Upper Marlboro
November 7, 2018
Warranty recall they had me fill out unnecessary paperwork in order to get it done when I called VW emissions they said the dealership should know how to get it done Pohanka didn’t Fitzgerald did tremendous first impression Frank knows his stuff in and out in one day no hassles all my service work will be done there and my next VW purchase will be there
My kinda car at the right price.
by Twon from Madison, WI
January 3, 2019
I couldn't ask for anything better so much hearsay until I got behind the wheel. Now I own one. The outside design is awesome and the wheels, yep. The inside has what you beed and very comfortable, don't believe go for a test drive!
I had a wonderful experience at this dealership. I was purchasing my first car and have rough credit but Bazz really worked with me and worked for me to help get the car I wanted. He was very nice and polite and even went out of his way to find an iphone charger when my phone died. The finance Manager Mark looked out for me and genuinely cared about helping my credit to only go up from here. I will def be telling everyone I know about this dealership because they really helped me out in purchasing my 2016 VW Jetta!
Solid and Comfortable
by Aneal from Wilmington
December 20, 2018
I've looked at a handful of new small SUV hatchback type vehicles and I took a chance on this Outlander, straying from my typical Grand Cherokee style. I've had nothing but a great experience from this vehicle. Has get up and go. Sounds and feels solid. The MPG is exceptional for an SUV. Smooth lines and a classy look. I have the 2018 that I just purchased. One thing I would have liked in the basic model would be auto start or the very least a fob key and not the bulky metal fitted one. If this was standard I'd be 100% satisfied.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Can’t Judge A Book By Its Cover
by NattyOrange from Greenville SC
December 5, 2018
While the exterior was appealing, I was quite disappointed in the interior. The base model that I drove was quite bland with no standard features. Having just driven a Nissan Rogue, there was just no comparison.
I had a very positive experience with crisewell acura/Audi dealership 11/27/18 I bought RDX Mr.Kevin help me to find my need trough the pepper work and explaining all the car future he is truly positive and knowledgeable. He will help you your need as well.
Meets the need to seat 7 and good gas milage
by Scratch247 from Van Alstyne
December 13, 2018
Other than no cd player or navigation, 2018 Outlander SEL edition has many features of a higher end SUVs. Gas mpg is on par or better with good pickup for a 4 cylinder. Uncertain on reliability but appears Mitsubishi Motors have improved from their quality from the past few decades ago. Front seats are firm enough and wide. Good used choice if a mid-priced SUV like a Highlander or Pathfinder are a bit out of your price range.
Ronnie has sold me two VWs in the past year, one used and one new. In both cases I felt like I got the best deal relative to other dealers in the US. In the age of the internet it pays to find the best deal no matter how far the dealer is from your home state. The buying process was easy, paperwork and any other info was next-day mailed, and the shipping of the cars was fast in both cases. Highly recommend Fitzgerald!
Great car for the money!
by Johnny and Stacey from Bloomington, IL
December 9, 2018
The Outlander Sport is great. For a small SUV, it has a lot of room for passengers, as well as a decent amount of space in the rear for groceries and other random items. The CVT transmission and small engine provide plenty of power with great fuel economy. The black paint looks amazingly shiny when cleaned up well, and the rims are pretty sweet for stock wheels. The heat warms up very quickly in the winter time, and the bluetooth radio system works awesomely. The screen in the dash is nice to look at and works well. All-in-all, the Outlander Sport is a nice little SUV, and it's great for families and even for newer drivers.
White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.
Better than you think.
by Seanmitsu from Texas
December 7, 2018
I was unsure, due to negative reviews about this vehicle, if I should buy one. I purchased my Outlander Sport 60 days ago. I love it. Not only does Mitsubishi the dealership take great care of their customers, the vehicle is a great mid tier suv
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