The gm Pete was fantastic great customer service and willing to do as much as you possibly can to help the customer with the right deal with the right car. Angela Adams is the best Shields person I've ever dealt with she's professional and down-to-earth person very comfortable to talk to and will do anything to help to get you into the right car she was so good her and Pete that I brought my mom in and they helped her get a car. If you're looking for a car speak to Angela Adams she is the best sales associate ever met.
The first time in went to website I was immediately greeted. The loan application was simple and fast. The customer service team were friendly. Michael Galer was one of the friendliest sales people I've ever encountered. I would recommend these folks to anyone I know.
good value for the money
by aurea from chicago, il
January 7, 2019
This car meets our need /purpose of our purchase. It is fuel efficient and easy to maneuver. Interir design is minimal but properly laid out for ease of use.
I bought my first car 4 years ago from Lisa this was my first car I ever bought on my own and she did not pressure me i told her what i needed she gave me my options 4 years later still own that car with no regrets. She makes the process so simple and straight forward. I recently went back after my son had a few horrific experiences at a few other dealerships. The car her wanted he got and also got a lesson on what a honest salesperson/dealership should be and Lisa and Heath made it happen in a few hours he drove off the lot with his car and a payment he can afford. This is a dealership that will not take advantage of the naive or 1 st buyers and i felt comfortable letting my son go on his own and not get scammed and ripped off and i cant say that about ANY other dealerships in southern NH. I will be going back soon to upgrade because i know ill be treated like family . LISA and Heath Thank you soooo Much.
My kinda car at the right price.
by Twon from Madison, WI
January 3, 2019
I couldn't ask for anything better so much hearsay until I got behind the wheel. Now I own one. The outside design is awesome and the wheels, yep. The inside has what you beed and very comfortable, don't believe go for a test drive!
I highly recommend merchants if your looking to buy a new or used vehicle. They have great customer service. Kevin was determined to find us a vehicle that met our needs and did just that!
Solid and Comfortable
by Aneal from Wilmington
December 20, 2018
I've looked at a handful of new small SUV hatchback type vehicles and I took a chance on this Outlander, straying from my typical Grand Cherokee style. I've had nothing but a great experience from this vehicle. Has get up and go. Sounds and feels solid. The MPG is exceptional for an SUV. Smooth lines and a classy look. I have the 2018 that I just purchased. One thing I would have liked in the basic model would be auto start or the very least a fob key and not the bulky metal fitted one. If this was standard I'd be 100% satisfied.
Rodney was great! I went in knowing what I wanted to look at and what I thought would work for me. He wasn't pushy or aggressive. The whole experience from start to finish was good and I appreciate how smoothly it all went. I would definitely refer Rodney to anyone. Thank you for all of your help.
Meets the need to seat 7 and good gas milage
by Scratch247 from Van Alstyne
December 13, 2018
Other than no cd player or navigation, 2018 Outlander SEL edition has many features of a higher end SUVs. Gas mpg is on par or better with good pickup for a 4 cylinder. Uncertain on reliability but appears Mitsubishi Motors have improved from their quality from the past few decades ago. Front seats are firm enough and wide. Good used choice if a mid-priced SUV like a Highlander or Pathfinder are a bit out of your price range.
Rodney understood our needs and price range. He sold us exactly what we wanted that fit our budget. The whole experience was great. No pressure. A smooth pleasurable sale.
Great car for the money!
by Johnny and Stacey from Bloomington, IL
December 9, 2018
The Outlander Sport is great. For a small SUV, it has a lot of room for passengers, as well as a decent amount of space in the rear for groceries and other random items. The CVT transmission and small engine provide plenty of power with great fuel economy. The black paint looks amazingly shiny when cleaned up well, and the rims are pretty sweet for stock wheels. The heat warms up very quickly in the winter time, and the bluetooth radio system works awesomely. The screen in the dash is nice to look at and works well. All-in-all, the Outlander Sport is a nice little SUV, and it's great for families and even for newer drivers.
Rod made buying a car effortless for me as a customer. Everything was prepared in a quick and orderly fashion. I was in my new car within a couple hours verses all day like other dealers which was much appreciated. Really appreciate his do diligence in making me comfortable and feel like a priority through the whole process. Thank you ever so much!!!!!!
Better than you think.
by Seanmitsu from Texas
December 7, 2018
I was unsure, due to negative reviews about this vehicle, if I should buy one. I purchased my Outlander Sport 60 days ago. I love it. Not only does Mitsubishi the dealership take great care of their customers, the vehicle is a great mid tier suv
Great car buying experience, especially from our salesman, Rodney Mathews. He was very knowledgeable, patient and did not pressure us.. We will definitely recommend and will be back!
Can’t Judge A Book By Its Cover
by NattyOrange from Greenville SC
December 5, 2018
While the exterior was appealing, I was quite disappointed in the interior. The base model that I drove was quite bland with no standard features. Having just driven a Nissan Rogue, there was just no comparison.
Rodney was a great sales person. He helped us get into a newer vehicle with low miles. He never hounded us about the sale. When we went in to buy Steve and Rodney worked great as a team and we were done in less than an hour. I love my new car! Thanks Merchants Auto
Have owned two other Outlanders This is my third
by Sally Jo from Baton Rouge,LA
November 27, 2018
When I drive this SUV around I have no trouble and it is easy to take on trips and on a long drive. I love it!
What an awesome experience from start to finish let me tell you about Auto Wholesalers of Hooksett. My daughter Mackenzie was purchasing a car this would be her first loan for a car. I emailed them in the morning requesting information on a car for my daughter Mackenzie giving them the price range on what I was looking for for her loan Danny Lalanne one of the sales people txd me back within the 1/2 hour. It was early so I was a bit surprised that he contacted me back so fast. We discussed back and forth what would be good for Makenzie and I let him know that I would be down in late morning to see what they had for inventory. I arrived with my best and her husband with Kenzie and kenzies best friend to check out the cars. Danny was ready with all the sets of keys and with a awesome dimener.Kenzie and her best friend went into all the cars that Danny had pointed out. We asked Danny about the Nissan Versa that was only 2 years old. KenIe drove it and loved it. We worked out the pricing with Matt finance manager he was very accommodating in helping with the information on the loan and the price.... Kaitlin the general manager was there she was awesome to talk to and had knowledge of the vehicle another pleasant person that we were dealing with. The Whole experience was awesome. Danny was the best part of it!!!! I would go back if I ever needed to look for another car and work with Danny again.....
Love my car
by Nadine Quiles from lake in the hills, IL
November 26, 2018
I love my vehicle it’s my 3 Mitsubishi and this is my all time favorite the color and everything inside just amazing. Wish I had a sunroof but other than that I love it.
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