They really treat their customers with compassion. The service was awesome. They listen to what I really needed and I left the dealership with a brand new car that was impossible for me to get at other dealerships.
Gerardo Garvalena took good care of me, Jeff was also helpful. Gerardo took a series of videos and pics and sent me, and to sweeten the deal, he even threw in 4 new tires, which i know are not cheap for this vehicle. the Tesla arrived in pristine shape as advertised. the admin staff was helpful in getting purchase and registration documents as well.
My kinda car at the right price.
by Twon from Madison, WI
January 3, 2019
I couldn't ask for anything better so much hearsay until I got behind the wheel. Now I own one. The outside design is awesome and the wheels, yep. The inside has what you beed and very comfortable, don't believe go for a test drive!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Solid and Comfortable
by Aneal from Wilmington
December 20, 2018
I've looked at a handful of new small SUV hatchback type vehicles and I took a chance on this Outlander, straying from my typical Grand Cherokee style. I've had nothing but a great experience from this vehicle. Has get up and go. Sounds and feels solid. The MPG is exceptional for an SUV. Smooth lines and a classy look. I have the 2018 that I just purchased. One thing I would have liked in the basic model would be auto start or the very least a fob key and not the bulky metal fitted one. If this was standard I'd be 100% satisfied.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Love my car
by Nadine Quiles from lake in the hills, IL
November 26, 2018
I love my vehicle it’s my 3 Mitsubishi and this is my all time favorite the color and everything inside just amazing. Wish I had a sunroof but other than that I love it.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Loved this dealership and the ease of the process. Jeff, Gerardo, and Michael were on point with everything and all had easy going demeanors allowing my wife and I to feel comfortable and right at home. Definitely would recommend to anyone looking for a family owned place that does it right!
Great car for the money!
by Johnny and Stacey from Bloomington, IL
December 9, 2018
The Outlander Sport is great. For a small SUV, it has a lot of room for passengers, as well as a decent amount of space in the rear for groceries and other random items. The CVT transmission and small engine provide plenty of power with great fuel economy. The black paint looks amazingly shiny when cleaned up well, and the rims are pretty sweet for stock wheels. The heat warms up very quickly in the winter time, and the bluetooth radio system works awesomely. The screen in the dash is nice to look at and works well. All-in-all, the Outlander Sport is a nice little SUV, and it's great for families and even for newer drivers.
G Makes it Easy! Great buying experience, quick, effortless, and easy! The atmosphere and environment at Lewisville Autoplex, as well as it???s employees, takes away the stress and intimidation of buying a new car. Easy to talk to, Wollongong to work with you to get the best deal, and genuinely want to take care of you. Would recommend Gerardo and Autoplex to anyone, anyday. 6Stars!
Better than you think.
by Seanmitsu from Texas
December 7, 2018
I was unsure, due to negative reviews about this vehicle, if I should buy one. I purchased my Outlander Sport 60 days ago. I love it. Not only does Mitsubishi the dealership take great care of their customers, the vehicle is a great mid tier suv
Gerardo has sold us our last 5 vehicles and he is absolutely great. We were in and out in less than 3 hours. It is always a straight forward deal with him, never a hassle or a big circus. I will definitely refer my friends and family to him.
Can’t Judge A Book By Its Cover
by NattyOrange from Greenville SC
December 5, 2018
While the exterior was appealing, I was quite disappointed in the interior. The base model that I drove was quite bland with no standard features. Having just driven a Nissan Rogue, there was just no comparison.
Went in to replace my wife’s vehicle after hers was totaled in an accident. Matt was a great help and listened to our needs and wants and set us up in a vehicle that met all our parameters except color, but in a used vehicle sometimes the desired color isn’t available. Still, very satisfied with the overall experience. The sales, and finance departments were quick, friendly, and didn’t waste any time. Came out with a very fair price (a website rated it a very good price) an didn’t mess around. They even put new tires on it ,filled the tank, and delivered it since my wife can’t drive.
Have owned two other Outlanders This is my third
by Sally Jo from Baton Rouge,LA
November 27, 2018
When I drive this SUV around I have no trouble and it is easy to take on trips and on a long drive. I love it!
I truly enjoyed my shopping experience yesterday on Friday. October 2, 2015. Mia was very patient, professional, and caring in listening to my needs and concerns. With God's and Mia's help I was able to purchase a 2015 Ford Focus. Thank you again Mia for being an excellent salesperson. I will definitely recommend CarMax to my friends.
First time bro going my car into service. I worked with Joe and he did a great job. I just came in for an oil change and tire rotation. Joe made sure everything was done in a timely manner and if had them wash and vacuum my car. Really enjoyed my visit! Thank you Joe!
Meets the need to seat 7 and good gas milage
by Scratch247 from Van Alstyne
December 13, 2018
Other than no cd player or navigation, 2018 Outlander SEL edition has many features of a higher end SUVs. Gas mpg is on par or better with good pickup for a 4 cylinder. Uncertain on reliability but appears Mitsubishi Motors have improved from their quality from the past few decades ago. Front seats are firm enough and wide. Good used choice if a mid-priced SUV like a Highlander or Pathfinder are a bit out of your price range.
I have now been to this facility twice in the last two years (once to get an appraisal for a vehicle I ended up selling myself and now (Sept/2018) for a used vehicle purchase. Both times great, but this most recent was a shockingly easy process throughout with a very good person (Greg Leo) from CarMax.
I had a specific need and the car was in CA (I am in TX) and Greg set up delivery, responded to any request I had, and kept me informed at all times of the stages. When I met him for actual purchase, I was in and out of the process (including a trade in) in 2 hours (prob could have done less but we got along well). This IS the way car buying should be done! Period. Great people, great business model.
I also used CarMax financing with zero issues (excellent credit) and there is no pressure involved whatsoever (it is built into their process).
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