I had been looking for a long time for a used SUV that was a decent price,year, and mileage and Bakersfield Mitsubishi had it for me. From the getgo I called and made sure the car was there and they were nice enough to let me know about the car and were honest I totally recommend this dealership to anyone who is looking for a used or new car they are great and so nice !!! This was My first car and it went well !
I went in to have a spoiler put on my new car and the service advisor was very helpful. I was aware that it was going to take a few hours to install, so I was offered a shuttle back to my house and I gladly accepted. Then I was called with an update on my vehicle and that was very impressive, good customer service there.
Well we had our 1st oil change done on our new car, we brought it into the service department at Mazda and we waited about an hour. They really kept excellent communication with us, and we were out of there within an hour. We received a discount due to it being our 1st service, every little bit helps and we were just trilled to save a little money!!! They offered us coffee, a shuttle to go to lunch and it great customer service.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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