This dealership can make a customer wait for an extended time, but provides great customer service. If you are looking for a recommendation for service advisor, I recommend Mr. Tony Jones.
Small SUV with a lot of bang for the buck!
by Tamra from Macungie
January 7, 2019
Love this car! Handles great; smooth ride. Only is a 4 cylinder so it starts out slow but has a lot more pick up than other 4 cylinders I've had. Interior is comfortable and has all I need (not a lot of bells & whistles but that's not a priority to me). Best part about this car is that it has 4 wheel drive.
Gave permission to install cabin & engine filters. They instslled a cabin deodorizer that smells that I HATE and had the nerve to charge me $14.00 for it. Was NEVER asked if I wanted!! Says they cant remove & lasts wk or 2. Thats just great. Headache for 2 wks at least!!!! Need to ALWAYS ask b4 installing that!! NEVER done that before!! YUK!!!!
Just right for me
by Linderc from Albuquerque, NM
October 8, 2018
The Outlander Sport is just right for running around town on a daily basis. It gets great mileage (28+) around town. Over the road it is quiet and feels solid. I like the height and the overall size.
Bought a car and had to get some repairs done after 5 months of having it because it is not included with my warranty. They need to do full car inspections before they let customers drive off the lot. Il probably trade the car in after one more year.
2018 Mitsubishi Outlander Sport: Best Value
by Brandon from Huntsville, Alabama
December 30, 2018
Bought the 2018 Mitsubishi Outlander Sport SE back in September and it was by far the best decision I could make. When it comes to what you get for what you pay for, it is hands down best in class. Great Ground Clearance, Great Pickup, Smooth Ride. Recommend to everyone in the market for a midsize crossover.
In-and-out, fast service & NO stress... THANK YOU!
by SLovett from Norcross, GA
July 5, 2018
I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.
Bought a new one b/c I loved the old one so much
by Julia from Chattanooga, TN
December 28, 2018
I owned a 2010 Outlander and just upgraded to a 2017. Very reliable car, I never had any problems out of the 2010, I just wanted a newer one. The old one had 130,000 miles on it and my mechanic said it was in great shape, great car. I just wanted a newer one with more features. So I bought another one and couldn't be happier with it.
This car is a great ride. It's smooth and fun to drive. It has lots of space and an awesome looking interior. Included 3rd row seating which was an amazing option for a parent of 2. Great car. I'm enjoying it very much. Especially the all wheel drive for winter.
Smooth riding comfortable vehicle capable of bad weather driving with very good gas mileage. It's stylish and yet functional for multiple needs.
I like that one can choose different transmission modes depending on the driving conditions.
Let me just mirror what others have said. Mark Cooper(sales) and Ivan Smith(Financing) got it done!
Mark answered all of my questions on the car and took time to get some photos before I came in. The car was cleaned up, the oil was changed, and the gas was topped off prior to use taking delivery of the car.
Not only did they have an amazing deal on a 2000 mile old car, they were very professional, knowledgeable, and the car had an amazing CPO warranty.
I will be sending friends and family your way!
Thanks! Russell Owens
The car that i can rely on
by weng703 from calgary AB
October 17, 2018
It’s my second car and i can say i can depend on it even on worst winter day never get stuck.One more thing it’s economical on gas
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
I love this little suv
by BreeT from Beaumont Texas
December 11, 2018
This suv is a really reliable suv. I have traveled in this vehicle and it gave me no trouble. I love how it drives and the sound system is awesome.
Great experience. Quick and painless and car came quicker than expected. I’m very please with my experience and will use them again. Thank you Vroom
Reliable and great on gas
by Leena from Raleigh
August 3, 2018
We are very happy with our Mitsubishi Outlander sport, its great on gas, roomy and we love the new body style. Its a great buy & we will probably purchase another one soon so we will have 2 in the family.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Best deal for your buck
by MitsubishiShay from Stuart, fl
November 19, 2018
Drives quiet, fast, and looks perfect. Mitsubishi is one of the best companies out there and have amazing prices for the best quality cars. Wouldn't go to another company ever.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I recently bought a 2014 outlander sport
by will1000 from pgh pa
December 17, 2018
as a collision tech, this a good get around town car for a 2.0 with the cvt took a day or so to understand,good safety rating good mileage,
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Nice value for the price
by Tweeter tester from Houston Tx
November 24, 2018
Roomy and stylish vehicle..test drive was nice and smooth..looking forward to getting one at year end. Gas saver yet very sporty looking. Great reviews too.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
good value for the money
by aurea from chicago, il
January 7, 2019
This car meets our need /purpose of our purchase. It is fuel efficient and easy to maneuver. Interir design is minimal but properly laid out for ease of use.
I had my 2010 Lincoln MKX serviced. While waiting for my vehicle to be serviced, I was provided a longterm rental. The level of exceptional customer service I received from Kenard Smith at Courtesy Ford and Enterprise Car Rental has been unbelievable. I’d recommend them both to anyone I knew. As well as drive out of my way in order to have additional services if needed provided by their office. In a time where people have become so uncaring, I thank you for showing you do!!
by DB from Avon Park
August 13, 2018
Reliable, great and effective four wheel drive.
Plenty of ground clearance when off the beaten track.
Great styling. Reliable and a better price than the competition.
Long warranty as well.
I would recommend it to anyone looking for a new small SUV.
This car is without a doubt the worst car I have ever owned. It has a great exterior style, which is what drew me to it. However, within 4 years of owning the car (and having bought it brand new), everything was going on it. Things were falling off, parts were no longer working, cables were coming loose. Overall it was just not a reliable car, and a complete waste of money. Resale value was also horrible!
Loved my very smooth buying purchase from CarMax last night the salesman Ricardo was very nice and very knowledgeable very impressed with him he was courteous and pleasant! Had a very good experience! Thank you Ricardo-CarMax!
AWC is great
by Thomas from Vevay, IN
August 12, 2018
Bought this for the AWC. It worked wonderful. The price and resale value is horrible. Would recommend for the AWC but if you get the ES model it will be disappointing in the long term when it comes to value.
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