Overall 4 stars. Didn't give it 5 stars only because I dropped off my car at 9:45am for a 10am apt. Had some errands to run and asked if they could wash it once oil change was complete since i was in no hurry, (remember -I was dropping it off). I got a call back about 2pm that it was ready but we were still running errands, I asked what time they closed. I was told 5pm but to be there by 4:30. We arrived at 4pm and after letting the counter person know i was there for my car they realized it hadn't been washed so they said it would be a quick 5 minute wash, I waited approximately 20 minutes! Not a big deal but my car was ready at 2pm and you waited until i arrived to go wash it??? So not really a big deal but just wished it would have been done before i arrived but in the end it was a free car wash. Gave the facilities 3 stars because major renovation is occurring but I'm sure once it's all complete it will be great. So overall 4 stars.
I love this car company they are like family, but unfortunately I did not get the chance to get a car from here. They did everything in there power to make sure I did not leave unsatisfied, they gave me the opportunity to test drive a car for the weekend. Mr. Armando is a great manager he laid out all the stops for, Mr. Martin worked day and night to try and get me a deal, & Mrs. Phyllis she talked me through everything she was very helpful she made sure even though I did not get a car they made sure I was very satisfied.
got a car for my grandson , he and i were impressed with everyone Diane Ellis sent my service information so i dont miss the oil changes I would return any day
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