Jim Ellis and his team did a awesome job, helping us get the vehicle and financing , they even made a special trip to out home to finish things up ! I greatly appreciated that ! Would recommend them to anyone !
Certainly not the level of service you'd expect from any 'typical' dealership, but prices are decent if you're informed and very diligent. I used Arian after dismissing another agent who was abysmal, and Arian himself was great. If the they were in the 21st century (digital age) and provided some basic customer service and car preparation, the experience could easily have been 5 stars, but it was not. All cars are sold "as-is" with zero reconditioning or pointing out any defects (it's entirely up to you to inspect thoroughly and get a mechanic to inspect). Since I buy lots of cars and had confidence I could spot any issues and keep any typical "used car salesman" tactics at bay, I was fine buying through them for the slightly better price. If you don't have such familiarity or confidence in the process, then this is not the type of place for you.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
The customer service was great.
Andrew and his wife are always welcoming everytime I go pay my car note. I had a small issue with my car and Andrew contacted his dealer and got my car fixed and repaired within 3 buisness days. I have referred people from my church to AGN auto gallery as well.
Great place to purchase a nice quality luxury vehicle and or SUV
Atlanta Best Used Cars is one of the best if not the best Used Car deal I've ever had the pleasure of dealing with... Some of the best looking vehicles out... Have the vehicle I was looking for and a get price... And I talked with the associate for about a week (Moe Basha)... And he work with and answered every question I have... Great great business adventure!!!
Recently purchased a 2016 Genesis from salesman Moe Basha. He was a most professional individual. He was also very knowledgeable about the automobile. His professional was reflected in how smooth the process of purchasing the automobile went. Strongly recommend him to p[potential customers. Ted Andreadis
Great experience, even better salesman, very professional.
by TJA trains from DealerRater.com
November 1, 2018
Recently purchased a 2016 Genesis from salesman Moe Basha. It was a very good experience, Moe Basha was extremely professional and well knowledge d. He is very cordial and has a good demeanor with customers. It was an extreme pleasure to do bisiness with Moe.
When I first got to the dealership, I wasn't sure how it was gonna turn out. There were a lot of people there and I wasn't sure if anyone would be available to help us. I had been emailing Benson during the week about a car, and now I wasn't sure I was going to get to look at it. Boy was I wrong. When I walked in I told them I was looking for Benson, and even though he was with another customer, he came to meet me and got started bringing my car around right away. He was very helpful and informative about my particular car. His attitude and helpfulness were really the deciding factor into my ultimate purchase of the car. I recommend anyone thinking about shopping here to give it a try. Ask for Benson!
Lionel Amachree was a huge help. His customer service is what you look for in a cars salesman. He answered every question I had and was very friendly. His help is the only reason I walked out of the store with keys in my hand.
I had an AMAZING first time car buying experience!
by altimaguy2010 from DealerRater.com
December 2, 2018
I worked with Allen Velez who took GREAT care of me. He was very patient with me and I had fun. I have no regrets!
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