We went to Audi Sugar Land to look at a pre-owned car and were surprised by the courtesy and service Ty and the team provided. Everyone was incredibly friendly and courteous. We ended up buying our oldest child's first car the same day in a short time. They had so many sales that day it took longer to prep the car for delivery than it took to close the sale and sign all the papers. Even then, it was the best dealership experience we've ever encountered. Many thanks, Ty and team!
Our family has been buying new cars from the Gillman family since 1959. They are an outstanding dealership with knowledgeable employees. I purchased a Honda CR-V last night, and my buying experience could not have gone any better. James Mollere was friendly and helpful; and Doug Sanders was a pleasure with do business with. Gillman Honda gave me a fair trade-in amount; and the new car was priced competitively. I'm happy to do business with the good folks at Gillman.
Overall service was great. However your loaner car policies need to be reevaluated. They are so not customer friendly, sufficient, or convenient. I struggle to understand how I can notify you 24 hours in advance if my car breaks down umexpectantly.
Alex was amazing he got us into a truck that we never thought we would ever be able to get. Alex went the extra mile for us. He is very good at what he does and he's in it for you not a sale. We definitely will be returning and recommending him to anyone that is in the market for a new car.
We worked with Ty Stanfield on the purchase of a Lexus. He was great, very helpful and knowledgeable. This is our first experience buying a Lexus, and it went great! This may be the first of many we drive! Thanks, Ty!
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