Customer service was amazing and the process was fast. I just picked out the truck i wanted online and went to sign papers amd drove off. Its that easy, i recommend Carmax to anyone looking to buy a vehicle.
I always dread shopping for a new vehicle. High pressure sales and back and forth negotiations are not my thing. Thanks to Lou Syring, we had a great experience! No pressure, never tried to talk me into something I did not want, and worked HARD to meet my budget. He even found a $1000 discount through my Sam's Club membership!
I highly recommend Lou!
We had a great experience. We had been in the market for a used car. We had been looking and looking for months. We ran into a 2009 Ford Mustang that my kiddo absolutely loved. I called and spoke to David (owner) after talking for a few minutes I told him I lived 2 hours away. He said to call him before I came out to make sure the vehicle was there and it wasn't a wasted trip. I did just that and he told me that he would give me a verbal hold with no obligation to buy. We show up and the car is just as pretty as the pictures. We test drove it and the wheel bearing need to be replaced because of a little noise that we heard. They took care of that in no time. It was a hot day and he sent someone out to get us water. He told me everything I needed to know about the car. He also gave us a 3 month in shop warranty. Needless to say at the end we purchased the car. He filled up the gas tank and sent us on our way. I in no way felt pressured to buy this car. If I had to do it all over again I would definitely go back to this car lot. I forgot to add he went outside with my daughter to show her the extras the car had. They (David and his wife) gave her a little flashlight to carry on her key chain. I walked away not only a happy customer but a happy customer with a fancy pen they gave me lol. Thank you for making my daughters first experience a very pleasant one. God bless.
Service agent and experience at dealership was TOP NOTCH!
by LCWilson2016 from DealerRater.com
September 10, 2017
I didn't buy my truck here because I found it at another dealer that had it in the color I wanted but I get it serviced here because it is close to home. I have been twice and the people and the service are excellent and hassle free. Not one negative! My service agent, Alberto was MORE than competent and took care to get my truck service quickly and even replace my battery without questions. I will be back next time and I will buy from here next time also.
Great cars and service always treated me rite 3 rd car I goy from them
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.