I went to buy a car and came 2 different time and was not able to connect with a sales person. Met Roosevelt Townsend omg this young assistance in making the process smooth was awesome. I am happy to have went back to carmax and got the best deal and excellent customer service.
Did my inquiry online. Got a call in less than a minute from Phillip. Very professional and gave me options as far as the Camry I need. Ended up buying the SE which I got at a very aggressive price. DCH Toyota Torrance is a really chill dealership. Everyone is nice and I did not feel the pressure at all.
I Purchased a 2008 Range Rover Sport. Mario & Aileen were very helpful and accommodating. I have now had my vehicle for about 6 months and have had no issues. I highly recommend this dealer!!!! Thanks!!
by central valley guy from central valley area, Ca.
August 4, 2018
I am impressed with personalized response of sales team. I am looking for a particular used car and have not yet found the right one. I can only speak for the initial follow up response which is prompt and courteous. The only negative is the unnecessary sales emails that have nothing to do with my search. I also could not rate 4 of 5 areas due to above mentioned reasons, but a 5 star to date
So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.
He was a miracle worker and we were blessed for his help
by Joel Langrine from DealerRater.com
December 5, 2018
The dealer that I have was the best one I???ve ever dealt with. He helped my family in getting our new car but he insisted that we did all the heavy lifting when really it was him. I was blessed to meet him and thankful for all the work he has done in order to get our new car. He deserves the best and I wish more people meet this fellow. Anyways thanks for what you have done and making things possible. God bless you and your family and have a happy Christmas and a happy new year!. Thanks Oscar Cantarero.
Cars were thousands over kbb..i am looking for a good deal. I didnt get one. However the process was fine...the prices are not so great
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