Before I get to Sales, the Service Dept makes the dealership. The people get to know you and you get to know them. The person you buy from you see once (or more if you buy 5 cars like us), but the Service people you see every time you need a regular service ??? oil, mileage interval, rotate tires ??? or if a little thing like a light bulb goes out after 75k miles. Honest and never charge or sell you more than you need. Spot things you might never know but could save your life (seriously, one time a break pad went early from wear and like brakes to work). OK, sales and financing. Super patient super helpful. No high pressure techniques. You need to think about it no worries they???ll wait for you to come back, and come back again as much as it takes for You to make up Your mind. That???s whether to buy, what car to buy, what model, what color. Will line up the colors inside and exterior altogether for you so you can really see the differences and make sure you leave with the one you like. Explain every model level and every feature. Inside and in the car. Just amazing
Nissans are always reliable sturdy cars
by Cargal from NJ
December 17, 2018
This car is great so far. It gains speed quickly, has a quiet engine, the interior is very spacious and the enhanced bluetooth features make it even better. I'm still learning all the other bells and whistles but so far I love it!
My experience was great! Devin went above and beyond for me and I left with a a car, a smile and MONEY SAVED!!! BOMB.COM
Not bad for a fleet car.
by Altima1980 from El Paso, TX
December 17, 2018
I've owned this car for two years. I am the second owner. This is my third Altima. I have the 3.5 SL. I'm not disappointed with this car, nor do I dislike it. I also cannot say that I'm overly impressed with it. It does it's job, but I feel that build quality has declined since the previous two generations that I've owned. During the first year I owned the car I was practically on a first name basis with the dealership service center. I had to have several warranty repairs made. This isn't necessarily bad. All issues were resolved. I just feel a car shouldn't need this many warranty repairs under 30,000 miles. Other than that I do love the design of the car, both inside and out, and the power that the V-6 gives me.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
The buying process was easy. Facility was clean and spacious. Salesman was very responsive. Location was easy to find Website was well laid out and easy to navigate.
Most reliable car I've owned.
by Altima Advocate from Colorado Springs
December 7, 2018
Meets my needs with power and comfort, and has been totally reliable in very hot/ humid and very cold/arid climates. Tremendous highway mileage. Service at Nissan dealerships has been far better than previous experience with Hyundai, and quality of our Nissans far surpasses Hyundai, too.
I was looking for a Toyota RAV4 & found one online @ Car Gurus. I drove a hr to see the vehicle, from GB Md to Waldorf Md. My salesman was Daryl, He was great. Very friendly, also was the Finance Manager. Everyone was very helpful. I ended up buying the RAV4. I love it. I’ve had my original car (Toyota Camry) for 22yrs. I kept it , I couldn’t bare to trade it in. But again they were so nice , they detailed my Rav4 & filled up the tank. It was worth the drive.
Reliable car with some great added features
by IIEP and MIEH from Birmingham, AL
December 21, 2018
This car is a cross between the three things I wanted reliability, style and nice ride. It has some nice features as a special edition that were an added bonus!
John was great in making my purchase a bit easier. They promised to bring car to me in VA and get moonroof deflector installed and neither happened. But, they did pay for an Uber to bring me out to them. Ended up missing work :( and stuck in rush-hour traffic but love my car!
Just bought used Toyota Camry from Cowles Nissan. The salesman name Rusty was very honest professional answering every question we had just the best salesman I had ever encountered. He has many years of experience. He didn’t pressure us to buy the car. He was very patient with us and very knowledgeable of the cars and everything we were asking. If you need to buy a car I recommend going to Rusty. Thanks for everything Resty.
Always available and straight forward. He is an experienced dealer that gives honest recommendations. Not only is he trustworthy but he is patient with your purchase.
Believe the Hype!
by FrustratedinJxn from Jackson,MS
December 5, 2018
This car meets all of my needs. I used to own a 2010 Chrysler Sebring. Let's just say I won't get anything in the Jeep, Chrysler, and Dodge family ever again. The malfunctions and glitches are endless. As soon as you think you have one problem fixed, another part malfunctions. I'm an All-American but I would prefer to have a foreign car. The maintenance on it will be more expensive but at least the car will last longer.
Randy was very helpful and pleasant. I would not hesitate to recommend him to anybody and I'm sure he will be there for me in the future.Thanks Randy for all the help.Pete
Not as nice as my Malibu
by Mama Dukes from Neptune, NJ
December 4, 2018
It’s ok but a much lesser car than what I had. It has no safety features. No back up camera, radio has no bluetooth for music( have to use an aux cord), no heated seats, no blind spot warning, no front or back proximity warnings. It’s a basic car. Runs well, gets good mileage but blows all over the road in the wind!
My sales associate was Jordan Bates. Upon meeting Jordan, he greeted us and apologized about being a little late. He had a customer he was assisting before us and their appointment went a little longer than expected. Jordan made us very comfortable immediately; he asked if we needed anything such as beverages or anything else to ease this process. He was very knowledgeable about the vehicle I inquired about and soon asked me if I wanted to test drive the vehicle. While driving, he told me more about the features of the vehicle, and had great general conversations. Normal car salesmen try to force me to buy a vehicle I inquire about; but Jordan did not do that at all. I did not feel pressured to buy the car. He was also able to get me the rate I wanted regarding this car. I would definitely refer him to family and friends who are looking for a new vehicle.
Most reliable car I’ve ever owned
by MissingMyAltima from Hampton, GA
January 4, 2019
This car meet all my needs!! In the 4 yrs I never had a single service issue outside of normal service things. It just lost its value really fast which is the only reason I traded it.
Jordan is a personable and honest salesman who I would return to in a moment next time I need a car. Great experience overall. Always a little pressure from sales manager and closing to buy into every little thing they offer, but nothing you can't say "no" to if it's not for you.
I love my Nissan!
by Paula’s hooked on Nissan from Austin, TX
December 19, 2018
My Nissan is amazing! I used to own a Ford, but a deer jumped out of no where and totaled it. I purchased the Nissan and I love it!
I came in on a Monday morning enjoyed great customer service from Yevgen, he allowed me to be in control of my experience. They were very patient and offered me coffee and didn???t force anything. This team was very upfront and did extra by keeping me informed on the process and procedures. I would recommend Yassine or Yevgen when purchasing a vehicle from this particular location.
Just purchased it and loving it!
by JpMom from Houston, MS
November 28, 2018
This car meets my sons needs. He is tall and it has plenty of room for him. He needed something that also got good gas mileage. Great size for him.
Excellent dealer and salesman. I would buy from them again in a heartbeat. Awesome and quick service. No pressure. Great service. I highly recommend them.
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