Tony, the salesman was very relaxed and laid back. Felt no pressure to have to purchase vehicle at that time. He spent a lot of time with us going over vehicle to make sure we were comfortable with it. First time ever, in my vehicle buying experience did the OWNER come to thank us for purchasing one of his vehicles!!! Very pleased with whole experience!! Drove home to Indiana with the vehicle and was well worth the drive!!!
I was interested in a white avalon with black interior that was fully loaded. I saw that they had one in stock and called the day before to see if they still had it. They did, but when I came in the next day they told me it was sold the same day I called. I wasn???t happy because i drove almost an hour to come and pick it up. I spoke with a salesman named Keith and he apologized and promised to contact me if he gets a similar vehicle in. 3 days later he texted me letting me know they had a black on black Avalon in stock, also fully loaded. I drove out to see it, and it actually looked better in black. Keith and the sales manager (I believe his name was Dan) went through the details with me, and were able to work with me to get me the payment that I wanted. I appreciate their knowledge and assistance. I get compliments on the car everywhere I go. Thank you guys again!
They were very accommodating and polite. I’ve bought a lot of vehicles In my life and this was by far the easiest. They worked with me on the price and without the back and forth you normally deal with at most dealerships!
I recently bought a car from Jim. He new is stuff and was very curtious. If and when i buy another car I will be looking to buy it from Jim and I will also be recommending him to other people for there car needs.
Very Easy Access, no headaches, was in for a 40K service which was performed with no issues & done timely. Also I found that if in need of parts after calling around Planet Toyota had a better price on what I was looking for & had advised on other related parts on sale. Would recommend!
Mike B was one of the best salesmen I ever met and worked with. I purchased cars since I was 21 and at 42 you would think you’ve seen and heard it all. Mike B was young, fun, patient, knowledgeable, respectful and honest! Never seen all those qualities together before. He is a true team player. Honda is definitely fortunate to have a sales associate like Mike B!!!!
We are repeat customers. We bought a Chrysler Town and Country almost 2 years ago and had such a great experience with them that we went back for a Dodge Ram for my husband and I year ago in July. They make you feel very welcome and they don't bs you into a vehicle you didn't come for. Will definitely be back for our next vehicle in a few years!
First car I've bought at CarMax. Great Experience.
by Carlos N from Chicago, IL
August 3, 2017
Wouldn't do it any other way. I was very well treated and the buying process was quick and painless. The vehicle I liked was taken offline for 2 days until I was able to go to the dealer and test drive it. I thought that was a pretty nice feature.
My husband and I just bought a vehicle from Gerald Auto Sales and it was a great experience! We drove nearly 4 hrs to look at a vehicle and were a little skeptical as the last time we drove a distance to look at a vehicle the dealer sold the car before we got there. Anyways they had it ready for us when we arrived and although they were busy between everyone working they got us taken care of! We are extremely happy with our purchase and excited to fill the vehicle with our growing family!!
On a side note...it was great to get into the car with a Christian radio station playing and to see things throughout he dealership giving thanks to our Lord!
My experience with salesman Nick was pleasant and he knew his product very well. He was very professional and he sold me a nice used car with low miles and a great price. The finance department was great and I was in and out of there in no time. Thank You for a pleasant and no pressure transaction. Very Happy!
Entering a dealership is a tough decision knowing you are going to spend your hard earned money. Peter was a great salesman with no pressure to buy new that same night. He showed my many models in new and used . I drove out with a beauty - Nissan Frontier.
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