Our experience at Select Motors was very positive. Everyone we came in contact with was pleasant and super helpful. All were knowledgeable and very patient with us when deciding on the vehicle. Thank you!
My wife and I are expecting our 3rd child. We had purchased a vehicle from greve automotive previously and were wanting to keep the same family atmosphere. With that being said we got on their website and seen what they had available. I stopped in the following day, gave them some info on what we were wanting to do and the situation. The next day I brought my wife with me to the dealership, we drove another van before driving the one we purchased. Our Sales professional Mason Webster was AMAZING to deal with very outgoing and was able to answer any questions we had. I did my own research before going to the dealer. I quizzed him based on what I knew. He was very quick to answer and was very knowledgeable in what he was doing. Alex was our finance manager and we couldn't have asked for someone to be so understanding and helpful during the process. The Greve Automotive family is certainly one you can trust and I would definitely recommend doing business with them.
Just want to give some credit where credit is due. We had our ford escape to two local ford dealers to repair a hesitation after shifting and starting lower rpm's. it was to the point of feeling like it might stall and the tachometer was jumping.
The first two dealers each had the car for over two weeks each trying to diagnose the problem. One replaced parts not needed $1500. The other finally diagnosed the entire transmission needing replaced at $5200. When I told them to put it back together and we would pick it up my wife picked it up and drove it 500 feet off the lot and the drive shaft broke. They tried to tell me they didn't touch the drive shaft when in fact the checked the rear differential the other dealership changed.
After calling Ford Motor company and getting no satisfaction we decided to get the drive shaft fixed at Wapak Ford so we could sell it as is or continue to drive it with the problem. The drive shaft had a bracket that was not put back on previously by another dealer and could have easily contributed to breaking.
Since they were fixing the drive shaft I asked them to drive it the next morning and see what they felt the hesitation could be. They called me immediately after driving it and told me it was the torque converter and asked how long we had drove it with this condition. Due to the lack of previous diagnosis we had put quite a few miles on it in this condition so naturally we were worried about transmission damage.
I researched their diagnosis online and it showed others with the same issues so it seemed like a good diagnosis. I had them repair it and nothing else as we didn't want to sink any more money in the car the concern couldn't be repaired.
Low and behold after months of dealing with this issue I picked the car up and it runs like a champ! Thank you to Wapak Ford for saving our beloved Ford Escape. You are now our new service headquarters for our Escape! Anyone else having concerns might want to make the short trip to Wapak!
We had a great experience at Custom Care Care. They took the time to really listen to what we wanted in a vehicle and tried to find us the best possible fit. We are very happy with our purchase and the service we received.
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