Almost makes me want to buy a car every day. Our sales guys Felipe and Brian went over and above to get us the best possible deal they could. Working with Brian in the finance area was smooth and professional.
First and for most I would like to thank the Ziegler ford team for providing exceptional customer service to me and my family and treating us like we where apart of there family. From start to finish they give there customers there undivided attention and make sure to do there absolute best in helping get the right vehicle your family needs. You guys ROCK!!!
Preston is the man! Great service , my new vehicle was a great buy!
I would recommend anyone to this dealership!
Got me a great deal and was super easy to deal with, they didn't give me the run around like other dealerships.
Great job to all involved! We were able to drop our car off the night before, and by 7:55 a.m. the next day, I was contacted with the answer to our problem and a corresponding clear solution. Gates was able to complete all necessary work before the end of the same day! This was not the first time we have taken our car to Gates for diagnostics and solutions, nor was it the firs time that the service team at Gates has provided great service. We will be back!
First off, I truly appreciate how easy it is to contact the service center. "Jan" patches me right through and the gentlemen manning the phones seem to view each call as urgent. I wish this all dealerships applied this thoughtful principle. Secondly, I have always been treated as a valued customer by the service crew. They often know me by name. This, although unexpected, always leaves a great impression and tends to make me feel respected. In turn, it's easier to respect and trust the advice given to me regarding vehicle maintenance recommendations. Multiple times the guys have gone out of their way to make it easier on my wallet. They are courteous enough to promptly call and discuss options before assuming the work. They don't push and respect my decison. Finally, they are thorough with the details upon payment and close each interaction with a handshake. Hands down, Gates Toyota is the best dealership I've ever gone to for service. A special thanks to Steven, Brian and the whole crew.
got a great deal they were very friendly. only problem the list of stuff the car was to have listed on here was wrong. didn't have some of them. still love the car but when got in touch after checking the list on here pointed out some that it didn't come with like key less entry the don't bother to answer me
Overall it was a good experience since we came to look at one specific car and was able to purchase it. The process took longer than expected since it was over 2 hours and most of the time was waiting for finance.
The Sales team was able to answer all questions and provide support where needed.
I normally don't write reviews, but after my experience at Jordan's used car lot I feel compelled to compliment Kara M. and Ryan L. for excellent customer service! Both persons went above and beyond what was expected and should be recognized for this. I know where I will buy my next car in the future! Thanks Tara and Ryan!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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