MyService Advisor is Derrick Howard. Each time I take my 2016 Toyota Highlander Platinum in for service I am greeted in a very friendly manner and rapidly receive a detailed assessment of my vehicle service needs.
Mr. Howard is very Customer Focused, a consummate professional and provides intelligent easy to understand explanations with frequent follow up while I am waiting for completion of service.
Without any doubt, this is the “Best” Automobile Service facility I have ever engaged. Derrick Howard deserves much of the credit for my satisfaction with service from Nalley Toyota of Roswell.
Amazing experience! I purchased my first car this past weekend and they were more than helpful and accomodating. Everyone involved provided top of the line customer service and treated me in such a respectable manner. As a first time car buyer, I was reluctant and unsure about the process, but the salesman and finance manager went above and beyond to make this a great experience for me. I feel confident they were doing best by me - making sure i got low interest rates, the best deals, etc. They went the extra mile for me and it does not go unnoticed and under appreciated! If you are going to Audi Atlanta i recommend asking for Adam for sales and Lee for finance.
Most reliable car I’ve ever owned
by MissingMyAltima from Hampton, GA
January 4, 2019
This car meet all my needs!! In the 4 yrs I never had a single service issue outside of normal service things. It just lost its value really fast which is the only reason I traded it.
I am so happy I chose to buy my 2015 Lexus ES 350 from Hennessy Lexus of Atlanta. Sales Rep, King Hardy, was awesome!! He gave me exactly the car I was looking for. He was professional, friendly, and very knowledgeable about the Lexus Brand. It took less than an hour to purchase my car. I want to personally thank the entire staff for providing excellent customer service!!
Nissans are always reliable sturdy cars
by Cargal from NJ
December 17, 2018
This car is great so far. It gains speed quickly, has a quiet engine, the interior is very spacious and the enhanced bluetooth features make it even better. I'm still learning all the other bells and whistles but so far I love it!
I must say that purchasing my car from Versatile Collections was the best car buying experience I’ve had thus far. Doc, my salesman, was very nice & friendly. He made sure I was satisfied with the purchase I was making & made sure all my questions & concerns were addressed. I drove 3hrs. from SC to make my car purchase & it was well worth the drive. I highly recommend going to Versatile Collections if you’re looking to purchase a vehicle. You won’t be disappointed!
Most reliable car I've owned.
by Altima Advocate from Colorado Springs
December 7, 2018
Meets my needs with power and comfort, and has been totally reliable in very hot/ humid and very cold/arid climates. Tremendous highway mileage. Service at Nissan dealerships has been far better than previous experience with Hyundai, and quality of our Nissans far surpasses Hyundai, too.
Certainly not the level of service you'd expect from any 'typical' dealership, but prices are decent if you're informed and very diligent. I used Arian after dismissing another agent who was abysmal, and Arian himself was great. If the they were in the 21st century (digital age) and provided some basic customer service and car preparation, the experience could easily have been 5 stars, but it was not. All cars are sold "as-is" with zero reconditioning or pointing out any defects (it's entirely up to you to inspect thoroughly and get a mechanic to inspect). Since I buy lots of cars and had confidence I could spot any issues and keep any typical "used car salesman" tactics at bay, I was fine buying through them for the slightly better price. If you don't have such familiarity or confidence in the process, then this is not the type of place for you.
After visiting several large dealerships, I found an incredible deal through Versatile Collection. Everyone here is great! Doc, my sales agent, was extremely personable and very patient with all my questions (and I had a lot!). Will in the financing department did a great job handling my issues and concerns on the money lending process. I will return in the future!
I only shop at Carfax dealers. Sam is a great guy. I picked a car with low miles, clean Carfax report, and priced well under average retail price. When I returned from a short test drive, I made an offer and he accepted. The whole process took less than forty five minutes. Sam even referred me to a low interest credit union for financing well under that of my regular megabank. I'd do business with these guys again in a heartbeat.
Not bad for a fleet car.
by Altima1980 from El Paso, TX
December 17, 2018
I've owned this car for two years. I am the second owner. This is my third Altima. I have the 3.5 SL. I'm not disappointed with this car, nor do I dislike it. I also cannot say that I'm overly impressed with it. It does it's job, but I feel that build quality has declined since the previous two generations that I've owned. During the first year I owned the car I was practically on a first name basis with the dealership service center. I had to have several warranty repairs made. This isn't necessarily bad. All issues were resolved. I just feel a car shouldn't need this many warranty repairs under 30,000 miles. Other than that I do love the design of the car, both inside and out, and the power that the V-6 gives me.
You only have one time to make a great impression. I was really impressed with dealership! I would recommend Chauncey Kuykendall! He was very helpful and he will do what he can to ensure your visit is pleasant and not a waste of time. And more importantly you drive what you like and more importantly what you want!
My salesman, Duke Johnson, was professional and extremely personable. Chris Bennett was quick, but competent with the paperwork. The entire purchase process took roughly an hour once we decided to buy a car. It may be one of the best car buying experiences I've ever had. I would not hesitate in buying from them again.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Reliable car with some great added features
by IIEP and MIEH from Birmingham, AL
December 21, 2018
This car is a cross between the three things I wanted reliability, style and nice ride. It has some nice features as a special edition that were an added bonus!
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
I just bought the vehicle and so far no problems.
by BarbaraW from villa rica, ga
December 6, 2018
I wanted a car that was as roomy as my old car and this one fit the bill perfectly. A good size with plenty of room for 4 adults.
My purchase was a bit lengthier in process than usual ,but it all worked out . My car salesmen Xavier Pena was professional and patient . Marc in the financial department was also very helpful and accommodating. I would recommend this dealership to anyone ,they have a wide variety of vehicles to choose from and many helpful staff .
Believe the Hype!
by FrustratedinJxn from Jackson,MS
December 5, 2018
This car meets all of my needs. I used to own a 2010 Chrysler Sebring. Let's just say I won't get anything in the Jeep, Chrysler, and Dodge family ever again. The malfunctions and glitches are endless. As soon as you think you have one problem fixed, another part malfunctions. I'm an All-American but I would prefer to have a foreign car. The maintenance on it will be more expensive but at least the car will last longer.
Had an great experience w/ chosing my vehicle. My salesmen was very patient,thanks Mike. Definitely a returning customer! Wonderful Wonderful the 2hr drive was worth it
Not as nice as my Malibu
by Mama Dukes from Neptune, NJ
December 4, 2018
It’s ok but a much lesser car than what I had. It has no safety features. No back up camera, radio has no bluetooth for music( have to use an aux cord), no heated seats, no blind spot warning, no front or back proximity warnings. It’s a basic car. Runs well, gets good mileage but blows all over the road in the wind!
This is the best dealer in orlando fl...my second time here and i always satisfied with the customer service they all provide...very good selections of cars and the people here are great thanks alot guys...see you in the next one👍
They are very good and they helped me lot especially Mr.Gill. He helped to get the best car for me and also helped me with my loan. If you would like to buy a used car then i will strongly recommend them.
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