I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
can say nothing but all positive things , Rob my salesman went way above and beyond to assure my questions were answered , he took his time and even did a follow up call to see if I needed anything after I had left the dealership with my new Nissan Sentra. ,Chris -the General sales manager , was so kind and knowledgeable about the cars , he helped me the whole way from the beginning of the deal to leaving the lot with my new car .i will continue to purchase my cars from Napleton Nissan !! Thank you so much and I love my car !!
This is William Great place to purchase a new or use vehicle, truck or car I bought very nice use FordF150 great truck very pleased when you go to get your truck or car ask for Mr. Larry Freeman you’ll be happy
Once again, I had a great experience at St. Charles Nissan. I needed new tires and an oil change before Friday. I called on Wednesday morning and Al worked diligently to secure my hard to find wheels and had everything completed by Thursday evening. To top it off, they cleaned up my dirt car at no extra cost. I have often said, "service is the other thing that can beat Wal-Mart." Thanks to the entire team for your excellent customer service. Harlan
My experience was great. The Service Advisor and very thorough, and alerted me to other issues that I wasn't aware of. In addition to the Emissions Inspection, the Sales Advisor advised me that one of my tires was in the yellow zone and that I also needed an Oil Change. As I am always short on time...I appreciate the Sales Advisors alerting me, while there in the Shop, so that I could handle/resolve multiple issues during one visit.
Great experience . First time buying a car I could say that.
by 1 Man Amazed from DealerRater.com
November 29, 2018
The service and attention to my needs were way above and beyond the normal car buying experience. The sales person --Matt Sanders-- was Amazing. I set the appointment up with him for my elderly parents, 81 & 75 yrs . I explained prior what they were looking for. He was so understanding and patient with my parents . Just Amazing service hands down . I'm 57 and was the best car buying experience of my life, My parents said the same thing. Between us 3 , we are talking about 40+ car buying experiences. So I can tell you , if you shopping for a new car, Matt Sanders at St. Charles Nissan is the one you want. This is not normal for me to even fill out review, much less a review with such praise. Take it for what it's worth. Ask for Matt Sanders and you also will find yourself wanting to praise the service you receive.
Chris Auffenberg Ford in Washington, MO gave me the best car buying experience I’ve ever had. I bought a used Acura from them in Dec 2013. They were much more willing to deal than the few St. Louis dealerships I shopped at. The money I saved was well worth the drive to Washington. The car I bought ended up having some problems and the dealership went above what could be expected to make it right. I highly recommend this dealership.
We had in mind a date that would work for us to replace our 2006 Prius that had 213k miles on it. I kept tabs on all the local area dealers for a red 2018. As the choices narrowed, I got in contact with Cody Pavish by email. He answered my questions and in late November set up an appointment with us to test drive and purchase. Craig Schaak led the negotiation and on November 30th we drove home in our new model. The whole team was pleasant to work with, they gave us full explanation of warranties, accessories, safety features....I will recommend Bommarito when I can and also hope to add a Tacoma to the family sometime in the future. The dealership is clean, bright and friendly, the shops are clean and we actually had fun there.
I hav e bought many cars over the years ( from different dealerships) napleton stlouis Nissan made me have the best car buying experience I have ever had . I will continue to buy from them , Rob my salesman was so knowledgeable about the cars, he wasn???t just looking for a sale he actually took his time and helped me chose the best car for my family , he answered all my questions and was very prompt at returning my calls, even when I bought my car he did a follow up call to assure I didn???t need any further help . So go see rob !! Chris -the general sales manager ( Apparently new to his position ,had me fooled lol ) he seems as if he has been doing this for years , he was there the whole way , he worked very well with his salesmen, him and rob worked together finding me the best car . I was blown away by how involved Chris was! Thank you guys !! I
Darrell Todd is a very helpful and patient sales associate. He did everything that was needed to get me into my dream car.
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