Quick, professional and pleasant experience. From the time I walked into the service center, until I walked out, I was treated like I was welcomed. Very few dealerships have created an atmosphere like this, and I look forward to continuing to use this dealership.
by Susan from Rutherford College, NC
January 7, 2019
This car meets my needs. Great car and fun to drive. Car has plenty of room and is very stylish inside and out! Great car for the money!
Staff was very helpful, made all my requests happen.
by kimkimmike from DealerRater.com
December 4, 2018
Traded soon to be 5 year old truck for new truck. Juan was on top of his game. Got my payment where I needed it to be. My sales tax was close to 300.00 more than I expected but Steven Williams in finance helped me get longer to pay it. Overall a very good experience!
This is the most reliable car that I have ever own
by Bapplebum from Burtonsville
December 28, 2018
This car has met all of my needs and continues to do so. This is my first time owning a Nissan and I think I am going to stick with this brand forever.
I had a few different issues coming into the service department. My advisors assured me that he could get everything I needed fixed in a timely manner. I had mentioned a few things and he immediately knew of the updates my vehicle needed to function properly
Very reliable and beautiful car
by Joseph C.B. from Council Bluffs Iowa
December 27, 2018
This car is all its advertised to be and more. Drives and rides wonderfully. Great on gas. Beautiful car as well. You will look nice at the stoplights for sure!
Amazing staff. Great price for a brand new vehicle. Worked well with us and our needs. Tena and her manager went above and beyond for us! Wouldn't trust anyone else.
The shiniest piece of xxxx I’ve ever owned.
by JunkNissanOwner from Lima ohio
December 1, 2018
I loved it when I first drove and purchased it. Only had 39k on it. Fully loaded SL with the V6. Within a week the transmission was giving me trouble. Stuttering while trying to pick up speed, getting confused in stop and go traffic, xxxx sometimes it won’t ’fake shift’ as it’s programmed to do and just revs stupid high before it finally ’shifts’. Not once ever throwing a trouble code or a check light. Called the dealership that same week of driving it off the lot to let them know something is wrong. It has a full warranty. But low and behold every time they drive it it’s ’fine’. Told me to bring it back in if there was trouble but again, low and behold, every time there is trouble they aren’t open or available to ride along. Let’s not mention the radio constantly freezing up, the cluster gauges glitching out, the xxxxty sounding rattling ’Bose’ stereo that’s supposed to be the premier sound system, and the awful vibration throughout the car that came around 41k miles that nobody can figure out what’s causing it. xxxx I put all brand new tires on it fully balanced and it still rides like trash. Dealership won’t do anything. I eventually just gave up and continue driving it like this thinking when it eventually takes a xxxx on me the warranty will kick in. But my luck it will troop it out beyond the warranty and eventually cost me more money once it takes a xxxx. The pros’ It’s a beautiful looking car, drives and performs like trash. My 07 Altima 4 banger performed better than this xxx. Really kicking myself in the xxx on this one. Hoping someone takes it out while parked so I can get a different better performing vehicle. Nissans have downgraded. This car is trash. All the way around. Do NOT buy this car. They run and perform good until 40k miles then give you the run around. You have been warned!
The work was done but it took a lot longer than expected.
by LINDSAY9 from DealerRater.com
November 30, 2018
I came in for an oil change and a service 4wd light. The oil change was done very quickly. The service light took forever to get fixed including coming up there and the incorrect part was shipped to Landers. They were apologetic about the mistake but it is frustrating to take time out of my day and my husbands because I needed a ride to work.
Altima: Ultimate 1st Car experience
by Hot HandZ from Memphis
November 28, 2018
Went into my car shopping experience not knowing much about cars. The little I knew had nothing to do with Nissan. My 2016 Altima S has great commodities at a standard level and inexpensive pricing. I got my used Altima at 40k miles. My car has only had normal maintenance services done. I'm currently at 70k miles and the car runs excellently. I can tell it's becoming slightly worn and will need some parts replaced. Such as tires, brakes, brake pads, and possibly rotars. Incredible gas mileage. Consistant 38-40 mi/gal highway on Road Trips. We live in Memphis and drive to Dallas and Atlanta 2x a year each city. Both trips are. 6hr drives. We can make it to both cities on ONE TANK. We drive to St Louis and back on one tank, 4hrs one way 8hrs roundtrip.
I shopped several large dealerships in the area and the quality of service that I received here was second to none, I have never had a manager so quickly come out and help and make us feel at home... I met the new and used car managers and they treated me like family!! the deal was fair and upfront. I may could have looked around the rest of the day and save a hundred or two but I really think the service I received from Mr Moss and Mr Hicks more then took care of the price!!! thank you so so much!!
Best Car I've owned
by Jamie from Gulfport, MS
January 3, 2019
This car is very comfortable. Easy to drive has all the bells and whistles. Without breaking the bank... This is the third Altima I've owned..
Very disappointed, with 11000 miles the driver seat finish is coming off. Very lows miles for a 2016. Would not cover under any kind of warranty. Very unhappy. Product should last longer than this. We have had several Chev.
When I first purchased my car, the process was smooth and fast. Cindy in the finance office is just awesome. When they contacted my previous lienholder to get a payoff, they got the wrong amount(on both cars I purchased.) which resulted to a balance owed to the previous lienholder. I went back and forth with Fletcher(them always telling me it would be taken care of) for THREE months! This resulted in three late payments on my credit report! FINALLY after driving the hour back down there because I was tired of my calls not being returned, LaToya in the title office fixed all my issues in one time.. Mind you, three months later. The salesman, Rob, was really good and so was Cindy in the finance office. I think
I have just recently bought a used vechile from Orr Nissan of Hot Springs and unfortunately the vechile had undetected problems on the way home but Brian was able to help me get the vechile back to Orr Nissan and handled the cancellation of the contract promptly. Haley Sasnette has been the go to person from start to finish! She fast responsive and a go get'er! Answered all my questions and if didn't know she would find out the answer for me quickly! She is an awesome person and Orr Nissan is very blessed to her Haley Sasnette on their staff! She needs a raise!!! :)
Ben has always been very helpful every time that I have came in with an issue with my car. Whether it has been a tire replacement, wheel replacement, or regular maintenance, Ben has went out of his way to help out!
This dealership is the best! The sales people are knowledgeable and will go out of their way to see that your needs are met. There is no pressure. They will do whatever it takes to see that you are given the best deal possible and are there even after the sale. Everyone is so friendly. You will be happy to deal with this dealership.
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