The first time I bought a car (not from CarMax) it was a terrible experience and I was stuck with a hunk of junk that was worth far less than what I owed. CarMax made me an amazing offer for it, and helped me pick a the SUV of my dreams that was within my means! Affordable, beautiful quality, it looks and smells BRAND NEW - no one would ever suspect it was used!! The buying process was so simple and quick. My sales guy, Scottie, was an absolute pleasure to work with. He didn’t put on any pressure, made everything extremely easy to understand, and let me take my time! I am just so impressed and happy with my experience. When it is time for another upgrade, I will certainly be going back to check out what’s on their lot FIRST before anywhere else! If you’re looking to upgrade your car and/or sell your car definitely GO TO CARMAX!!!!!!
-Proud Owner of a Nissan Rogue
Always went to CarMax. Not again. Bottom line. All was set. Had to drive forever to get down payment at bank and just made it to bank in time. Go back and all changed. So furious. They said good news and bad. Umm no good news at all they made a mistake with warranty on old car which drastically changed terms. No phone call or sorry. Just nothing. Wasted time and energy. HUGE discouragement for anyone.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Taylor Lynch made my wife me feel comfortable when searching for a good used Honda. He did not attack us like wolves do in the brand name dealerships . He was Honest, professional, knowledgeable about his profession. I would definitely recommend Taylor Lynch and the Carmax on Glenwood Ave. to all of my friends and family.
I would recommend Carmax to anyone searching for a car. No hassles, no pressure, just good honest to goodness salemanship.
I have to say, this was the most pleasant buying experience I've ever had. Sales people were extreemly knowledgable, cheerful, and not pushy. Maybe even more impressive were the mechanics- probably the most experienced mechanics I've ever delt with- and in 40 years of driving and working on cars, that's saying something. Where else can you go and try out a dozen cars from as many different companies, all in one place.
Had a great 1st time car buying experience at WestGate Imports!!! I came in with a max budget of around 10k but wasn't to sure on the type of car I was looking for. Devin is an honest and awesome salesman who explained the pros/cons to each specific brand/model of car and really helped me narrow my search down to a Volkswagen (a lot of features for a low price). On the test drives Devin was able to point out key features to me and really help me finalize my decision. Once i found the right car getting everything faxed over to by bank was really easy and simple. Overall I would say i had a great experience and plan on shopping here again in a few years!!! I definitely recommend Devin and WestGate Imports!!!
5 Golden stars! I was in the market looking for a new car had been searching for almost a month. I ran across Fred Anderson Nissan of Raleigh while watching Sunday night football ball.. seen this 2014 max and that I had to have! I inquire about the car the next day and a online rep contacted me about my inquiry. I set an appointment for the same day! I drove an hour and a half to this dealership with all good hopes of bring home a car! As soon as I arrived at the dealership I was greeted with exceptional customer service. I was actually looking for the rep that I had spoke with earlier that day but she had left for the evening. MACKLY, my guy! He was beyond great! He told me that the lady I was looking for was out but he could definitely help me! I sat down with him and discussed exactly what I was there for! Instantly he grabbed the keys to the car and we headed for a test drive! Man this car was CLEAN! Mackly was very knowledgeable with his information provided! Seems like him and I had met once in this lifetime! I felt right at home! Once back at the dealership things went good and smoothed and fast! Of course numbers were ran and Mackly did his best while working with his team to get me a good and affordable rate! Long story long or more so short! Fred Anderson Nissan is great dealership with great people I wouldn???t mind any day doing business with!
I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I’ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+
I went to this location after totaling my brand new car and I was in need of a used car. I went in and enjoyed the process from start to finish. After meeting with a salesman for a little bit, I was able to walk around and check out the lot without someone hovering over my shoulder. Once I decided on my choice, all of the paperwork from start to finish was run right in front of me without any disappearing to a back room or talking to the manager.
When I am in need of another used vehicle, this will definitely be my first stop!!
We purchased a certified 2017 Altima and the team at Classic Nissan, starting with Connor in Customer Service and finally salesman Olvin Cruz and Sales manager Paul McCoy, were all very helpful and courteous throughout the process. Our deal was a fair one and we left confidant that they would take good care of us whenever needed down the road.
E & K Pettigrew
oil And filter change, rotate tires and mechanical
by Jeff from Lillington
October 1, 2018
Very friendly and knowledgeable folks in the service department. I did not purchase my vehicle there, however will visit them for all service needs. Took the time to listen and technician rode with me to figure out needed service. I was told if the reprogramming of computer did not fix the issue, to bring it back.
Good service they were fast and the service advisor was great .they are very friendly and took care of my service wish the parts department would keep the little parts in stock
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