The car buying (or leasing) process is never something to look forward to, but Todd made it easy and painless. I knew what i wanted and needed and Todd made it happen in less than 20 minutes!! When i need another vehicle...I???ll be calling Todd again.
We have previously purchased our other vehicles elsewhere. We had a Ford Fusion that had two different recalls on it and we took it to Pudmann for service. Their service department was excellent and because of that we went to purchase a new vehicle through them. We have never had as positive of an experience as we have with Pudmann Ford. Our salesperson, Elliot was fantastic. The finance man Bill, excellent too. They made the experience so smooth and easy. Every interaction we have had with anyone at this dealership has been great! Would highly recommend this dealership to anyone and recommend them seeing Elliot. You will be pleased.
Although I made my purchase over the phone. Dealing with Patrick was among the very good and pleasant car buying experiences for me. He was available ASAP to answer all my questions. he was there to help me after the sale too.
Once again, I had a great experience at St. Charles Nissan. I needed new tires and an oil change before Friday. I called on Wednesday morning and Al worked diligently to secure my hard to find wheels and had everything completed by Thursday evening. To top it off, they cleaned up my dirt car at no extra cost. I have often said, "service is the other thing that can beat Wal-Mart." Thanks to the entire team for your excellent customer service. Harlan
Great experience . First time buying a car I could say that.
by 1 Man Amazed from DealerRater.com
November 29, 2018
The service and attention to my needs were way above and beyond the normal car buying experience. The sales person --Matt Sanders-- was Amazing. I set the appointment up with him for my elderly parents, 81 & 75 yrs . I explained prior what they were looking for. He was so understanding and patient with my parents . Just Amazing service hands down . I'm 57 and was the best car buying experience of my life, My parents said the same thing. Between us 3 , we are talking about 40+ car buying experiences. So I can tell you , if you shopping for a new car, Matt Sanders at St. Charles Nissan is the one you want. This is not normal for me to even fill out review, much less a review with such praise. Take it for what it's worth. Ask for Matt Sanders and you also will find yourself wanting to praise the service you receive.
I have never had a team work so hard to make my dream happen. Veronica Tran and the finance manager spent hours to make sure that i got what I wanted for the package that met my needs. I am so happy to have my dream-car, and the support of the staff at the dealership. I couldnt reccomend them any higher...It feels like i have found a new family. Thanks so much!
This was my second purchase here and it was the best experience i have ever had by a new car of any other dealer. Craig was our salesman and he made the process a breeze could not ask for better service. Will be back the next time i purchase a vehicle.
Jan Vanveen did a great job in the service department! Jan was very professional and communicative while my car was in the shop. I have dealt with the other Nissan service departments/dealerships on the St. Louis side and this dealership is well worth the short drive to Illinois.
Our experience with Tyler Wheat at Suntrup Nissan of South County was a real good one he was a up front person about every thing we had asked.He made buying a new car from this dealership hassle free from the start.
Thankful For A 5 Star Experience with Staphen Mason! No Pressure, Gave Me All The Information I Asked For And Let Me Make The Decision On What Worked Best For Me. Would Highly Reccommend To Anyone Looking For A New Nissan!
Chuck Is amazing he is honest and friendly it makes the shopping experience fun and relaxing ! This is our second vehical we have purchased from him and fourth over all from Kia ! We won’t go anywhere else ! Thank you
Marcus & Matt were top notch! Our transaction was quick & easy. We got the exact new Rogue in our preferred color & options for not a penny more than price we wanted to pay. Everything from intial negotiation to signing the finance terms was extremely transparent and upfront. Would recommend!
Very helpful and eager . Nice dealership with a good selection of cars and trucks. They even stayed past close to get the deal done for us.
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