Mike was very friendly, pleasant and got me in and out in less than the 1hr 15min. I was told my car would take, when I made the appointment. Love that I am able to get service on a Sunday as well. Very convenient You Rock Mike!!!!
Thank you Autofair for making us feel like we matter. Listening to our concerns and addressing them. Emily in service was great as always... I recommend their service department they call you to make sure that everything went okay during the service process. That made us feel like we are part of a family not just another dealership. Laura and Curt
Patrick was pleasant, very patient and accommodating, and even stayed late to make sure I was truly comfortable with my purchase. Everyone I dealt with here in Salem was friendly and informative. Highly recommend, great service, reasonably priced, great product!
We had a few glitches in the pick up of the car, not a huge deal, but very inconvenient for me. They took total responsibility for it and made it right. Can't ask for anything more than that! Great buying experience.
Was looking for a particular car and found it at this dealership. A Lincoln MKX in white. Spoke to the owner several times. We made a deal over the phone. Drove up with my trade in car and my check. Within an hour we were out of there with the exact car we wanted. I have dealt with many many dealerships but this place was truly a pleasure. Worth the ride from Long Island NY to Concrd NH. Grade A+
The first time in went to website I was immediately greeted. The loan application was simple and fast. The customer service team were friendly. Michael Galer was one of the friendliest sales people I've ever encountered. I would recommend these folks to anyone I know.
The gm Pete was fantastic great customer service and willing to do as much as you possibly can to help the customer with the right deal with the right car. Angela Adams is the best Shields person I've ever dealt with she's professional and down-to-earth person very comfortable to talk to and will do anything to help to get you into the right car she was so good her and Pete that I brought my mom in and they helped her get a car. If you're looking for a car speak to Angela Adams she is the best sales associate ever met.
It was the salesman that not only sold me my truck but sold the dealership also !!!!! Both the Sales Manager and Chris LeBlanc were helpful with this sale
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