Laura Real and Hertz!
August 28, 2015
Two days of conversation with conspicuously clever car salesmen and saleswomen at various lots led me finally to Hertz, which I had thought only dealt in car rentals. It was after the second day’s morning and afternoon of futile searching I found an unlikely posting about the particular car I was interested in. Hertz was the dealership selling the vehicle. I made a phone call to its Sahara location and had a wonderful conversation with a Laura Real, a woman whom I took an immediate liking to. She did not seem immediately obsessive with an invitation to her lot. In fact, her initial inquiries were the types that a concerned family member may give his or her kin about a major purchase. Naturally, the observation put me at ease. This impression led me to finally go to the location hours later and see the vehicles she had available. Laura made a pleasant introduction of herself and made it clear that my satisfaction was her priority. She was transparent in her description of the car and its history, and never made an intentional push to run credit or jump into a plan I wasn’t comfortable with. After a day of consideration I returned to the lot, and took another test drive of my vehicle of interest. She was able to find a better vehicle for me, and when I asked to drive the car a second time she was pleasant and unaffected; time is certainly money for the men and women who sell, but my satisfaction remained her priority. To me, this speaks a lot to the integrity of Laura, and the company she works for. We went ahead with the process of contracts and signings, something I had dreaded before. Fortunately it was remarkably smooth and didn’t take more than an hour. She provided me with a thorough description of the financial route I would need to take to have the car, and Hertz’s financial department gave an equally amicable showing. By midday, I was the owner of a new vehicle and felt well treated and confident, and surprised by the whole experience. Laura Real is a sharp and concerned saleswoman, whose integrity was clear from the first conversation. She has certainly changed my opinion about vehicle purchasing, and it is for this reason I highly recommend giving Laura a try in your next car purchase!