Clean Location, Excellent Service, Good Deals= : )
by G. Taylor from Lancaster, Ca
August 7, 2018
The facility is Very Clean. Which is important as a buyer. They have a very clean Office. They employees dress to impress. "Chris Ramirez" is a excellent sales men. The Customer Service is what you look for at a dealership. They have some really good Deals. The Management is very helpful. They are very lenient to your standards. I am certainly happy with my Purchase. For now these are my thoughts. As a new buyer, I will be shure to write a update on my overall experience. I drove all the way from Lancaster, Ca. It was worth s risk but It was well worth the drive. I would recommend friends and family to check out there inventory onsite or online. You are able to get pre approved before hand or just take care of everything on site. Good luck to everyone out there. I hope you find what you are looking for. I will write another review once I get more overall driving experience with my purchase. I will definitely update you. Good luck to all & Thank you LA Auto Exchange #2 in El Monte, Ca......
I just wanted to compliment Jerry who I was lucky enough to come across when I called for the car. He was super professional. To be honest when first calling I didn't expect same customer service as I am used to receiving at a luxury line dealership and I was totally fine with it. When you buy $100,000 car and a $10,000 there is a difference in service. Thats is given and its normal. But the service and follow up provided by Jerry was same as when I bought $100,000 car. Jerry went above and beyond and accommodated in every way possible. They sold the car which I initially called for and he even offered to drive 50 miles to their other location who had similar one. I hope the management of the store and Hertz is reading this and recognizes how good of a guy they have working there. Thanks Jerry! If you are looking for a great deal on a car and want a great service Jerry is your guy!
I saw my dream car in this dealership through cars.com and sent them a message. They responded in a timely manner and invited me for a test drive. Next week I drove all the way from San Diego and Obi remembered me and the car I wanted! He was busy when I arrived but he made sure I was taken care of and sent me to Sergio, who was great. He took his time with me and made me feel really comfortable with the purchase I was making. At no point did I feel pressured into buying this car.
I also really appreciated that they took care of all the financial things (they dealt with my bank to get me approved for the loan).
The car itself was even better than I'd hoped for, and came with a 12 month/12000 mile warranty. Absolutely nothing was wrong with it (other than some minor wear and tear). They do have a no haggling policy, which I was perfectly fine with because the price was already unbeatable.
Thank you Obi One & Sergio! Still can't believe that car is mine!
I don't usually leave reviews but I was beyond satisfied with Hertz Norwalk that I HAD to. This was my first time buying a car and before arroving i was nervous i wasnt going to leave with a car due to my credit, BUT everything was so amazing I thought it was too good to be true. My credit is horrible and they were actually able to work with me. When I say work with me I mean I was actually able to get the year/make/model for literally the monthly payments i was looking for and less than $2k down payment. Reggie was my sales associate and he was amazing and His supervisor amazing also was able to knock my monthly payments down twice. So yea they definitely work with you here and are very nice with great customer service. I highly suggest anyone trying to buy a car even with bad credit check out Hertz Norwalk . No Joke!
Thank you Ali Chahine for helping me get my son his first car! My sister recommended this dealership to me. I didn't have any coupons or such, but they were able to work with myself and my husband in getting him a used car. We appreciate all the help.
We came to Hertz after visiting a big name dealership that disappointed us in quality and cleanliness. Hertz blew them out of the water with friendly environment and CLEAN used cars. We didn't feel like there were sharks circling us. Instead we were greeted by a salesperson and later the manager. He let us look at cars without a hassle or pressure to buy. The manager pointed out some minor touch ups that he insisted on doing before the car was sold. Overall it was an honest, friendly, and easy experience.
I was looking for a inexpensive car to drive my kids around. I did a little bit of homework on price and options. I decided on a Kia Optima. There was quite a few out there but either the mileage was too high or it was priced too high. I found one at Hertz car sales in Costa Mesa that had decent miles but was priced just right!!! I called spoke to Brian B and was surprised at how nice he was. Not pushy at all. He really is a nice guy!! I came in test drove , loved it and Anita in finance got me approved , signed and out the door in time to pick up the kids from school in a sweet new ride!!! Awesome!!! If they have what your looking for then you should definitely go!!!
Buying through Hertz Car Sales Pretty much guarantess a great deal, aside from maybe doing a private party. There cars are very competetive and most of the time lower than you'd find any where else. Michael S did a great job for us, we dealt with him the whole way. We were never handed off to anyone else, or have to wait on him to "Go Ask" for a deal / price. The Price you see is what you Pay!
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