I had a great experience with these folks particularly with the help and assistance Bobby and Geri provided in closing and finalizing the sale. It made my first-time buyer a great experience and easier than I expected. Keep up the great work!!
Kurt helped me buy my first car and he was great! I was very insecure with the process, but he put my worries to rest. The whole sale happened faster than expected, but it's been a week now and I'm very happy with my car!!! Additionally the financial advisor was awesome. Jerry was her name and though my credit was a bit messy she was able to explain to me all of my choices now and in the future. Both Kurt and Jerry were a god send in my case and I'm very grateful to have had such an easy first time car buying experience. I would highly recommend this location!
No haggling, no bothering to try to sell me a car. It was great and they let me take my time. Very supportive of the process, but the salespeople would go missing at times - mostly because it felt a little understaffed for the amount of people coming in.
Just as the title says: very easy buying process, no obligation to buy. I've been to many dealers in the past, but this one from Hertz was the most caring about the customer and here I felt NO pressure to buy a vehicle, whatsoever. It felt like the dealer didn't care whether I bought the car from them or not.
Capitol Ford is an amazing dealership whose customer service practices are top tier! Bought my 2018 Ford Edge Sport yesterday and it was a flawless experience. I have bought new cars before and it has been a painful process like you wouldnt believe. Capitol Ford, in particular the salesman we worked with Thomas, was so professional and wanted to make sure all my needs were met. Thank you for working with me and making the car buying experience smooth. I will recommend this dealership to friends looking for Fords. Thanks!
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