Sunny was easy going, knowledgeable, clear explanations, fair price, confident, did 150% to stay with us through to final drive-away!! Highest recommendation! He was reassuring on all our concerns as new all electric buyers! Flo c.
Cerritos Nissan have excellent customer service ! I purchased my Nissan with a gentleman named Francisco G. ,I felt after shopping and going to many auto dealers he was the person I wanted to purchase from ! He gave above and beyond customer service ! Next was dealing with the finance manager who closed the deal with perfect service Giovanni B. I couldn't of asked for better service . I wanted to thank them for such a great and comfortable experience ! Both of you make Cerritos Nissan what it is, you gave great service.I also love my car !Thank you
I make sure to check their website for coupons to save on my maintenance for my Altima. It's easy to make my appointment online, and I can plug in my lab top to get some work done while I wait. Free coffee, snacks and water too!
I saw my dream car in this dealership through cars.com and sent them a message. They responded in a timely manner and invited me for a test drive. Next week I drove all the way from San Diego and Obi remembered me and the car I wanted! He was busy when I arrived but he made sure I was taken care of and sent me to Sergio, who was great. He took his time with me and made me feel really comfortable with the purchase I was making. At no point did I feel pressured into buying this car.
I also really appreciated that they took care of all the financial things (they dealt with my bank to get me approved for the loan).
The car itself was even better than I'd hoped for, and came with a 12 month/12000 mile warranty. Absolutely nothing was wrong with it (other than some minor wear and tear). They do have a no haggling policy, which I was perfectly fine with because the price was already unbeatable.
Thank you Obi One & Sergio! Still can't believe that car is mine!
Used faulty power steering pump
by Dissatisfied from Red deer Alberta
January 14, 2019
Power steering is loud and whining but Nissan says it is normal noise. Changed to different power steering pump in2018 but won’t replace 2017 pump
I don't usually leave reviews but I was beyond satisfied with Hertz Norwalk that I HAD to. This was my first time buying a car and before arroving i was nervous i wasnt going to leave with a car due to my credit, BUT everything was so amazing I thought it was too good to be true. My credit is horrible and they were actually able to work with me. When I say work with me I mean I was actually able to get the year/make/model for literally the monthly payments i was looking for and less than $2k down payment. Reggie was my sales associate and he was amazing and His supervisor amazing also was able to knock my monthly payments down twice. So yea they definitely work with you here and are very nice with great customer service. I highly suggest anyone trying to buy a car even with bad credit check out Hertz Norwalk . No Joke!
by 9kids&counting from Lynchburg, VA
December 22, 2018
It is a Very comfortable & roomy vehicle. The Gas mileage can’t be beat! Definitely an Awesome value for the money. I will consider the same name & model for future purchases
Just bought a Toyota Camry from Hertz in Norwalk. We had the best salesman ever, CW you were awesome!! He was very helpful and patient with my parents who needed to replace a car due to their car being totaled in a car accident. They (my parents) have a very hard time making decisions and CW helped them weed through the choices until he found them a car that matched everything that they were looking for. Excellent service and great place to purchase a car, I will be coming here when I need to buy my next car. Thank you CW & Hertz!
beautify designed and reliable car
by robertrose238 from desoto,mo
December 22, 2018
By far a great choice in dependability and economic.sporty but also a family car.very sleek..im very satisfied. I would recommend this car to anyone. Great on gas and beautifully designed.
We came to Hertz after visiting a big name dealership that disappointed us in quality and cleanliness. Hertz blew them out of the water with friendly environment and CLEAN used cars. We didn't feel like there were sharks circling us. Instead we were greeted by a salesperson and later the manager. He let us look at cars without a hassle or pressure to buy. The manager pointed out some minor touch ups that he insisted on doing before the car was sold. Overall it was an honest, friendly, and easy experience.
Love this car!
by TerriThompson from Yakima, WA
December 28, 2018
This car meets all my needs. Its the first car that I've felt immediately comfortable in! Has tons of leg room, don't feel cramped and is super sporty looking. Love the automatic start!!! On these cold days its so nice to be able to start and get into a warm car!!!
Kenny and the staff were amazing! Very helpful and customer service was up to par. Thank you!
Reliable Needing Only Minor Adjustments
by SLA from Irving, TX
December 18, 2018
Great car, but it sits extremely low. You have to be careful pulling into parking spots so as to not scratch the bottom of the car. The rear view camera also blacks out from time to time. New software should address this concern. Other than that, Nissans are very reliable, their parts are usually cheaper than others, and this is a big body car which is very comfortable for me being tall.
I was looking for a inexpensive car to drive my kids around. I did a little bit of homework on price and options. I decided on a Kia Optima. There was quite a few out there but either the mileage was too high or it was priced too high. I found one at Hertz car sales in Costa Mesa that had decent miles but was priced just right!!! I called spoke to Brian B and was surprised at how nice he was. Not pushy at all. He really is a nice guy!! I came in test drove , loved it and Anita in finance got me approved , signed and out the door in time to pick up the kids from school in a sweet new ride!!! Awesome!!! If they have what your looking for then you should definitely go!!!
Great bang for your buck!
by Brothersmotors from Haltom City, tx
December 10, 2018
Fantastic car, has all the features you can imagine and the ride is Amaizng. Looks sleek and drives fantastic. You will not be disappointed in this purchase
Options and customer service. Very hospitable to new guests and potential buyers. Answered every question and if they didn't know the answer wasted no time in obtaining one from superiors.
This is my 3rd Altima.
by Mike K from Brandon, South Dakota
December 31, 2018
The car surpasses all my expectations with reliability and fuel mileage. I average 60, 000 miles per year, and get 35mpg in winter, and 40mpg in summer months. Rotate tires, change oil, never a issue and has a high trade in value at 90,000 miles..
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