This is not your regular used car dealership, like “Major World” for example, where a customer is treated like an idiot and taken advantage of. Hertz Car Sales offers a very easy, comfortable and totally stress-free buying experience. However, even the most customer-friendly company procedures would mean nothing without the great people behind them. A very special thank you to Janine Saffioti and Michael Digennaro, who were both extremely professional and super friendly at the same time. I would highly recommend this place to anybody.
We had a wonderful experience with our Saleman = Josias Maduro. He is a fine salesman and very polite and shows great standards of professionalism. I would highly recommend Josias to my colleagues and friends who are seeking to purchase a vehicle. He has outstanding and Infiniti is fortunate to have a salesman with his qualities working for them.
Lena introduced the car buying process to me, and made it extremely simple to do so. She taught me a lot of brand new things about buying a new car. Glad she took the time to help me out and explain this whole new process to me. I could not be any more satisfied with my new Edge I leased from her.
Amazing Customer Service!!! Thank you WAYNE!!! for all your help!! This dealership was kind, friendly, patient and made me feel very comfortable. I would recommend this dealership to everyone. Eliz Cruz
The warm welcome by Tanya at the customer service desk very inviting. It is truly an example for others to follow. Mr. Jones the sells rep who assisted me worked diligently to ensure I was a happy customer. He left no detail unexplained. Victor the sales manager was also very professional and pleasant. Thank you Rockaway Nissan!
Content and satisfied costomers ,wit no the press.
by Jeff and steve from Farrockaway NewYork
July 7, 2018
First up jeff was great , he had great interactive skills,personality great,he was on point he knew his stuff informitive.for my husband and i we could not have come at a better time,we came 915am on a thrusday,the process he made it smooth sailing.we came in with an old car n left out with a great economical car that fit our profile.jeff was not pushy he gave us room to breath thru this. We got a preowned car for low miledge.at an economical price.we are happy with it.steve the finance manager was great as well he made everything work in every way to finalize everything.we will recomend this dealer and the salesman jeff with finance manager steve to anyone.sometimes you just have to recieve your own experience. But we were satisfied 100%. THANKS JEFF N STEVE WERE ENJOYING OUR NEW CAR
Eli was very easy to work with. He is an excellent car dealer who will not give up, and work with you in giving you the best car price. He worked everything out, so that I can get my car in a timely manner. Excellent personality. Would highly recommend him!!! A+
Thank you Shawn and Leticia. I couldn???t ask for a better salesman and manager to get me Into the car I wanted and working with me through the process. everyone was professional friendly and knowledgeable. To my surprise vehicle was absolutely amazing, Shawn was very helpful thank you . Came in and left with a car the same day clean in and out. In fact there inventory was impressive. Excellent experience. definitely recommend them.
Excellent customer service and hassle free experience
by Nids from DealerRater.com
November 16, 2018
I purchased a vehicle from this dealership a few days ago, and they took care of me from the moment I walk through their door to the last minute of me closing the deal and drove off with the car. All friendly staff. Big thank you to Michael and Issac for creating such a great experience.
Because I have been to several dealers but the kind of customer service I received here was exceptional. They are customer friendly and did a wonderful job by getting this deal through especially Micheal.
It was a very nice experience, people are very nice, care about what their clients want. And of course it???s business, but they do show you that they want you here, they want to give you the best service possible. Thank you again for your help and service. Hope to do business again with you in the future.
I've used the service department several times and have been very pleased each time, though one time they changed my license name plate without my permission which did not make me happy.
Regarding their used car buyingnprocess, they have a good selection of cars but I found them to be OVERPRICED.
Excellent service, very nice and professional people. My special thank you for Kerry DeMott, sales person Sall. Thank you
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