Alabama alabama Alabama!! The only real and honest salesman. Not just in it for his cut he worked hard and fast. Got me in a brand new vehicle no hidden anything. Dont see anyone else! I promise you the best service. They dont offer you refreshments though which was pretty rude. Considering youre there for 3-4 hours.
You're checked in and everything just seems to hum along. the real story is the attention paid to the vehicle. I had some intermittant noises I didn't know what to attribute to. Of course when I showed up to the dealer, it wouldn't make the same noise! But they were patient and careful, and based on my description, they finally heard what I had been talking about. What started out as a strange noise which caused concerns, ended up being a $350 repair job; they informed me it was covered by warranty :) Never taking my Nissan NV200 any place else. Way to go TEAM!
Did my inquiry online. Got a call in less than a minute from Phillip. Very professional and gave me options as far as the Camry I need. Ended up buying the SE which I got at a very aggressive price. DCH Toyota Torrance is a really chill dealership. Everyone is nice and I did not feel the pressure at all.
I saw my dream car in this dealership through cars.com and sent them a message. They responded in a timely manner and invited me for a test drive. Next week I drove all the way from San Diego and Obi remembered me and the car I wanted! He was busy when I arrived but he made sure I was taken care of and sent me to Sergio, who was great. He took his time with me and made me feel really comfortable with the purchase I was making. At no point did I feel pressured into buying this car.
I also really appreciated that they took care of all the financial things (they dealt with my bank to get me approved for the loan).
The car itself was even better than I'd hoped for, and came with a 12 month/12000 mile warranty. Absolutely nothing was wrong with it (other than some minor wear and tear). They do have a no haggling policy, which I was perfectly fine with because the price was already unbeatable.
Thank you Obi One & Sergio! Still can't believe that car is mine!
I just wanted to compliment Jerry who I was lucky enough to come across when I called for the car. He was super professional. To be honest when first calling I didn't expect same customer service as I am used to receiving at a luxury line dealership and I was totally fine with it. When you buy $100,000 car and a $10,000 there is a difference in service. Thats is given and its normal. But the service and follow up provided by Jerry was same as when I bought $100,000 car. Jerry went above and beyond and accommodated in every way possible. They sold the car which I initially called for and he even offered to drive 50 miles to their other location who had similar one. I hope the management of the store and Hertz is reading this and recognizes how good of a guy they have working there. Thanks Jerry! If you are looking for a great deal on a car and want a great service Jerry is your guy!
We came to Hertz after visiting a big name dealership that disappointed us in quality and cleanliness. Hertz blew them out of the water with friendly environment and CLEAN used cars. We didn't feel like there were sharks circling us. Instead we were greeted by a salesperson and later the manager. He let us look at cars without a hassle or pressure to buy. The manager pointed out some minor touch ups that he insisted on doing before the car was sold. Overall it was an honest, friendly, and easy experience.
I was looking for a inexpensive car to drive my kids around. I did a little bit of homework on price and options. I decided on a Kia Optima. There was quite a few out there but either the mileage was too high or it was priced too high. I found one at Hertz car sales in Costa Mesa that had decent miles but was priced just right!!! I called spoke to Brian B and was surprised at how nice he was. Not pushy at all. He really is a nice guy!! I came in test drove , loved it and Anita in finance got me approved , signed and out the door in time to pick up the kids from school in a sweet new ride!!! Awesome!!! If they have what your looking for then you should definitely go!!!
You have to check out this dealership! I have never seen a car dealership that looks like this. Much more like a high -end hotel than a dealership. The staff is super nice and we got a great deal. Thanks to everyone involved!
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