I previously left a 5 star review because our experience with the purchase of a used vehicle was excellent, however following that review, we had an experience that prompts me to revise the 5 star review. We had an issue with the transfer of our license plate from our traded vehicle to the new vehicle that was caused by an error on the salesman's part. After a couple of conversations with the salesman and manager about how to rectify the problem, they abruptly dropped the ball, forcing us to have to visit the DMV to get the problem resolved at a cost to us. It was an easy solution, and I understand that mistakes happen, but the dealership wouldn't even return my phone calls to give us direction. Very disappointing!!
Nicole was very helpful in the whole process of acquiring my new vehicle. The whole process was fairly quick. I didn’t trade my vehicle in and Nicole helped me get both vehicles home. I would highly recommend
Our salesman Moses was a extremely nice person worked with my daughter to get her car . The finance man sorry cant remember his name but you know who you are explained everything took time with us overall great experience
From start to finish, my experience at Truauto has been nothing short of amazing. The customer service is top notch! I would definitely recommend them to my family and friends! Thank you to the whole Truauto team for making my experience easy and stress free!
I experienced a CVT transmission problem with my 2014 Nissan Sentra. Adam Geist (Service Director) personally took care of me. Very minimal cost to my family. Great maintenance team at Hudson Nissan in North Charleston SC. My family will continue to be a ???Nissan family??? for years to come. Thanks Hudson Nissan!
Store managers have resolved all problems associated with my first post. Thank you for all your help. And I apologize for selecting the wrong store.
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