Amazing Customer Service!!! Thank you WAYNE!!! for all your help!! This dealership was kind, friendly, patient and made me feel very comfortable. I would recommend this dealership to everyone. Eliz Cruz
Thank you Shawn and Leticia. I couldn???t ask for a better salesman and manager to get me Into the car I wanted and working with me through the process. everyone was professional friendly and knowledgeable. To my surprise vehicle was absolutely amazing, Shawn was very helpful thank you . Came in and left with a car the same day clean in and out. In fact there inventory was impressive. Excellent experience. definitely recommend them.
I???ve been going to this dealership ( KOEPPEL NISSAN QUEENS ) for over 20yrs. My experience there have always been Great . Danny Colon my sales guy is always courteous & very knowledgeable , and answers all the questions I had. Danny takes the time to explain all the details on the vehicle even told me things that I didn???t know about the vehicle that I was not aware of. I keep going back to this dealer because I???m treated with respect.
Erick Disla is the BEST! I would recommend Brooklyn Mitsubishi to anybody looking for a new car. They were very helpful and a pleasure to work with! Make sure to see Luis and Gory for extra help - the whole team is the greatest 😊
This is not your regular used car dealership, like “Major World” for example, where a customer is treated like an idiot and taken advantage of. Hertz Car Sales offers a very easy, comfortable and totally stress-free buying experience. However, even the most customer-friendly company procedures would mean nothing without the great people behind them. A very special thank you to Janine Saffioti and Michael Digennaro, who were both extremely professional and super friendly at the same time. I would highly recommend this place to anybody.
Service on 4 recalls on my vehicle i was out of there in 1 h
by Joe from DealerRater.com
November 4, 2018
Excellent customer service with MR. Eric Williams And Ms Carla Martinez very polite very respect full very comfortable to talk too and very knowledgeable with I all my questions I was completely satisfied I would give them not just the five *****. More like 10 would be better for them both
My name is Hanna Ryan I have 2005 chrylser town & country Mr Alexis Vera is my service advisor he knows exactly what service my vehicle need and because of him my vehicle runs like a 2018 town & country.
I've owned many cars and have dealt with many dealerships. For example I own a JEEP and deal with Bayside Dodge... they are the worst of the worst... yet with Scarsdale Ford I am welcomed, feel like I am treated properly, know the mechanics are of strong quality and they are HONEST. Louie in Cust.Service is EXCELLENT and they maintain my vehicle very good!
I should start by saying that the new owners management is doing an excellent job, everybody is friendly, and customer service is top notch, very nice atmosphere great energy, this is not my first visit to a Nissan dealership and i was highly satisfied, they go above and beyond for their customers, definitely coming back for my next lease in the future.
I usually do not write reviews but felt compelled to do so after my experience with the staff of Island Mazda in Staten Island. For many years I have been leasing from Honda and had no intention of switching but after a stressful day of going from one dealership to another, I decided to stop by Island Mazda before calling it a day at the suggestion of my dad. I'm now very thankful that I did. Freddy Bosco was beyond friendly and personable. Both Freddy and the manager Mike are hilarious with big personalities. They are genuine, professional guys who made me feel at ease throughout the entire process. I was given a great deal and am more than happy with the car I ended up with. Even after all the paperwork was signed and we were about to leave, Freddy got in the car with us to show us everything again and make sure no questions were left unanswered. This is my first Mazda and I couldn't be happier, not with just the car, but with the entire process. Freddy and Mike went above and beyond to assist me and they did it with honesty and integrity. I highly recommend them to everyone due to their impeccable service.
This was my second time visiting Nissan of Hawthorne. The first experience was subpar- but this second visit is what prompted me to write this review.
Many months ago I expressed my interest in purchasing a new car. The reasoning was because I had a bad taste of my previous car-buying experience and wanted to start fresh. I didn't know why I was paying the amount I was paying and I just felt uncomfortable the whole time. I was referred back to the sales department to Bader.
Not only was Bader welcoming and knowledgeable, but he made me feel like I wasn't just another sale. I was a person with an experience he wanted to improve. I gave him my background of my car-buying experience and he ensured me he would do everything he could to get me the best deal.
He was very transparent about the price of the vehicle I was interested in purchasing. He gave me the breakdown of everything. He didn't do anything without me giving him the OK first. This was a huge aspect for me. Before, I felt like I didn't matter. But this time, I was in total control.
Working with Bader was Ahmed. He told me all the specs about the car, answered any and all of my questions, and was super personable from the moment I walked through the door. He listened to all of my awkward rants with a smile on his face. He personalized my experience so much that I felt like I left with a new friend! I could have not asked for a better sales experience with these two individuals. Please-- asked for Ahmed and Bader when you walk through the door. You will NOT regret it!
After that process, I was sent to see the finance guy. Previously, I felt like I was signing my name for hours on end. This time, Enrique made the process SIMPLE and TRANSPARENT. I was in there no longer than 5 minutes.
Overall--the new management at Nissan of Hawthorne blew me away with its kindness, patience, and knowledge. I am so pleased with my purchase that I will continue to go to this dealership for life!
Thank you for my recent transaction at Rockland Nissan!
by JudithD from DealerRater.com
December 3, 2018
Thank you for the Nissan Sentra SV 2019 I leased 10 days ago! Also I highly appreciate the assistance with turning in my previous leased car and all help with transportation. I am highly satisfied with the service of Dan Labodin and Omar Borja ??? very professional, honest, attentive to our needs. All my family is very thankful to you! Very good job Team! I am satisfied with the service on the sale side. A lot of communication with Omar Borja demonstrated his willing to assist. It was truly positive experience! Also fast and efficient was account Debbie. Again I am expressing my thankful attitude toward Omar Borja and Dan Labodin. Best regards, Judith
Kind, courteous, and straight forward. Rockland gave me the bottom line price, as well as the best price, from the very first inquiry over the phone with Trish, with absolutely no surprises when I walked in the door. And, it was by far the best price available, after lots of shopping around. Jeff and Fausto were wonderful, especially for my first car buying experience. Couldn't be happier with Rockland Hyundai.
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