I bought my Honda pick-up truck from Victory Honda, Jackson TN. When I made the purchase I also added Car Doc - which is a prepaid maintenance program. When I moved to the Tri-Cities, I was able to have my scheduled Car Doc services performed at Tri-Cities Nissan (as they are part of the Victory Automotive Group).
So I use their maintenance shop every 5,000 miles. The intake procedure assisted by Margo, Suzy, and Jessica is quick and painless. The turn-around time is quick, and you even get a car wash done as part of any service you have done. I've also had minor wear and tear repairs performed and was very pleased with the services provided.
One additional item that I find useful is that you can go online and schedule a repair/service, which is great. All in all, I highly recommend this dealer.
The staff at Royston showed me the true meaning of professionalism, respect for their customers, and willing to go the extra step for their customers! They made me feel right at home and so comfortable! They get business done in a very timely manner! Tony Atkins made it possible for me to get the vehicle I wanted at the price I could afford. He truly goes the extra mile! I also want to thank Jason Hollyfield for being the best salesman I have ever dealt with! He made me feel very comfortable, knowledgeable about the vehicles, and took his time to thoroughly explain everything. The staff at Royston will stay passed closing hours to make sure the customer gets what they want! I can not say enough great things about all the staff! Each and every person at Royston made me feel like family! Royston offered the best prices and had a unique variety to choose from. The vehicles are in immaculate condition! Like most dealerships that I've seen, Royston DID NOT let staff run around in the veichles that are for sale, which I truly appreciated that! They are by far the best people that I've ever encountered at a car dealership! I want to say thank you Royston for being the best and making me feel like family! I highly recommend anyone to go to Royston! I am 110% satisfied! Thank you Royston for being the best! Give them a try, and I promise you won't regret it!!
I learned several years ago that WHERE you buy a car is just as important as the car you buy. I have purchased my last three vehicles from Andrew and his team at Parkway, and I have no plans to shop anywhere else. They have a very nice selection of vehicles, and it seems like they get something new every week.
This business is operated with honesty and integrity. They don’t play the used car “games .” They will provide information about the vehicle, let you have a test drive, and let you make your OWN decision about purchasing. No pressure - just good customer service. You will go in as a customer and leave as a friend. Highly recommended.
Like to thank Andrew and his team for making a great car purchase experience for my niece a few days ago, she was jacked around with a couple of the new car dealerships around town and was over it. I took her to Parkway Auto’s and she got what she wanted with Andrew at Parkway Auto’s, he sat her down and explained how the whole process worked. He didn’t have the vehicle she wanted but he found one for her, he worked hard for his customer. After he found it for her he dispatched his team to go after it, the next day it arrived! The process is quite remarkable, after the car arrives it goes to his mechanic for a check to make sure there’s not a problem with it; every vehicle goes through that process. I have bought 2 vehicles from him and have not one single problem with them, keep up general maintenance they will last. I really like how he shared the process with her and myself, very transparent; she is 21 and this has been a great first-time car purchase experience for her, he took her step by step through the whole process. Now she is a proud owner of a 2017 Jeep Renegade and tickled to death with her new vehicle. If you are in the market for a vehicle, check out Parkway Autos on 25-E in Morristown, TN.
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