I just purchased a 2018 Camry and my entire experience was a pleasure. I had visited other car lots and had actually had a couple of cars in mind to pursue purchasing, however the salesman was so overbearing I just left. At Massey Toyota Mr. Terry Noble welcomed us asked what we were looking after explaining what I was interested in he showed us our options then gave us time to browse at our leisure which I so greatly appreciated, after making my decision he then made the entire process of purchasing my car an actual delight. Everything was explained as if he was talking to his family I felt like I was important not just a dollar sign. Then Mr. Shawn Mayers was very helpful and very informative, as was Josh and the entire staff. Thank you for the excellent care.
I purchases 2013 Chevy Impala in April during a sale they were running--the experience overall was good though took MUCH longer than I would have liked. They got me into a vehicle I love in almost the payment I wanted and expected. My only complaint is the follow up after sale--the day I took delivery there was no key fob for the auto start and doors but I was told it was locked up and would be mailed. I called a week later and was told nope, they sell used and don't have one but I can have one made. After THAT I was told (again) by the finance manager that he would have one made for me and let me know when it would be ready--a month later I am still waiting with no response and when I call sit on hold for 20 minutes only to be told that I will be called back. The other issue is with my permanent tag--there mine temp expires in less than a week and I am going out of town for a wedding--I called and was told that there was an issue with DMV (an old one that was taken care of over a year ago and, in faxt, I had renewed a different registration last wqeek) and told Melissa this who said they run into this fromk time to time but would get it resolved before I left town and call back...again, no go. I would recommend for price but for follow up and service I would prefer to go elsewhere
I started with an online request for information on a Tacoma and was connected with Gary Purvis. Gary was quick to contact me and was able to answer all my questions related to the truck as well as financing. Sonny offered me a great deal that I wasn't able to turn down and no other dealership could come close to what they were offering. Gene in finance was also great to work with. Without a doubt I will shop Greenville Toyota again.
I purchased a Camry and everything was a easy transition. I as very pleased with my salesmen Patrick and the staff was so caring and very helpful. I went back to get my car serviced and the service guys were Awesome as well. You guys have a AWESOME and caring team. I will definitely be recommending my family and friends to do business with you all. A smile goes a long way and caring for your customers is a Big Plus in my eyes!!!!! Keep up the good work and Massey Toyota will surely continue to Prosper! God Bless each and everyone of You! Team work is the key to Success!
No coffee in the showroom...I need coffee in the AM. But...a ride to get some was wonderful and like family. I appreciate the willingness of Sarah, Ross, and Brad to go above and beyond the call of duty to look after this gray haired old lady. I felt safe and secure that I was getting what I wanted and they made the way easy for me. It was worth the plane ticket to go to Greenville and to experience Doug Henry. I will highly recommend them whenever I get the chance.
Manger and salesman very easy to deal with. Great Dealership!!!
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