The first time in went to website I was immediately greeted. The loan application was simple and fast. The customer service team were friendly. Michael Galer was one of the friendliest sales people I've ever encountered. I would recommend these folks to anyone I know.
I bought my first car 4 years ago from Lisa this was my first car I ever bought on my own and she did not pressure me i told her what i needed she gave me my options 4 years later still own that car with no regrets. She makes the process so simple and straight forward. I recently went back after my son had a few horrific experiences at a few other dealerships. The car her wanted he got and also got a lesson on what a honest salesperson/dealership should be and Lisa and Heath made it happen in a few hours he drove off the lot with his car and a payment he can afford. This is a dealership that will not take advantage of the naive or 1 st buyers and i felt comfortable letting my son go on his own and not get scammed and ripped off and i cant say that about ANY other dealerships in southern NH. I will be going back soon to upgrade because i know ill be treated like family . LISA and Heath Thank you soooo Much.
What an awesome experience from start to finish let me tell you about Auto Wholesalers of Hooksett. My daughter Mackenzie was purchasing a car this would be her first loan for a car. I emailed them in the morning requesting information on a car for my daughter Mackenzie giving them the price range on what I was looking for for her loan Danny Lalanne one of the sales people txd me back within the 1/2 hour. It was early so I was a bit surprised that he contacted me back so fast. We discussed back and forth what would be good for Makenzie and I let him know that I would be down in late morning to see what they had for inventory. I arrived with my best and her husband with Kenzie and kenzies best friend to check out the cars. Danny was ready with all the sets of keys and with a awesome dimener.Kenzie and her best friend went into all the cars that Danny had pointed out. We asked Danny about the Nissan Versa that was only 2 years old. KenIe drove it and loved it. We worked out the pricing with Matt finance manager he was very accommodating in helping with the information on the loan and the price.... Kaitlin the general manager was there she was awesome to talk to and had knowledge of the vehicle another pleasant person that we were dealing with. The Whole experience was awesome. Danny was the best part of it!!!! I would go back if I ever needed to look for another car and work with Danny again.....
We had a few glitches in the pick up of the car, not a huge deal, but very inconvenient for me. They took total responsibility for it and made it right. Can't ask for anything more than that! Great buying experience.
Was looking for a particular car and found it at this dealership. A Lincoln MKX in white. Spoke to the owner several times. We made a deal over the phone. Drove up with my trade in car and my check. Within an hour we were out of there with the exact car we wanted. I have dealt with many many dealerships but this place was truly a pleasure. Worth the ride from Long Island NY to Concrd NH. Grade A+
The best place I’ve ever been for a vehicle the only thing I can say without writing a whole paragraph is if u want the most help and best service with people who won’t set u up to fail and invite u in like you have known each other for years come herand ask for Shawn Welch he was above and beyond amazing
Patrick was pleasant, very patient and accommodating, and even stayed late to make sure I was truly comfortable with my purchase. Everyone I dealt with here in Salem was friendly and informative. Highly recommend, great service, reasonably priced, great product!
I was looking for a Subaru Forester to replace my 10 year old vehicle and chose Autofair for the close proximity to where I live. I was greeted by Serg Orlov when I arrived and he asked what he could help me with. I told him I wanted a new Forester and that I had researched the car models and options and knew what I wanted. I told him I wanted to drive one first and go to my home to ensure it fit in my garage which he happily obliged. Once we returned we went over all the packages of options and he searched for what I wanted. I wanted a blue one and that was nonnegotiable. I knew that meant I may have to alter my options to suit their inventory and I was fine with that because a few items I had not decided on. We found a few and I chose the one that best suited my needs. I was able to get the car I wanted in the color I wanted and got it for a price I felt comfortable with. Serg was very nice to work with. He answered my questions and worked with me to find me the car I wanted. I would recommend the dealership and Serg. I was happy to not have to go around to other dealerships to find what I wanted. Everyone we worked with there was helpful and they seemed like a family that worked well together. I look forward to dealing with them for my service needs. After being a 5 time Saturn owner I was not looking forward to having to negotiate to get what I wanted (at Saturn everyone paid the same price for the same car and options so buying was easy and less stressful). Serg made it a wonderful buying experience.
Was in the market for a used truck, but had no clue what I wanted, until I spoke with Ross..he intently listened to my needs and wants, and suggested a truck that has become our favorite vehicle of all time..What a pleasure to do business with someone who understands the importance of good customer service...The whole transaction was painless for me, because Ross anticipated all the steps that needed to be completed and did most of them for me...all i needed to do was show up with a check... I live in New York, and was initially leery of buying a car out of state, but this is my kind of shopping...Highly recommend this dealership and especially Ross Jefferson, who goes the extra mile to make sure his customers are satisfied...
My sales person was Luis Cepeda. He was respectful, knowlegeable, friendly, patient, thorough, pleasant and positive. His manger Shaun was very accomodating and patient as well. The financial manger was very thorough and knowlegeable. the above team was one of the best teams I have dealt with at a car dealership
Service was awesome !
Great customer service !
Returned my call immediately any time i had a question
Thank You !Would always recommend them to anyone ...there waiting room and service area are clean and you dont have to sit in a old runned down stinky chair while waiting for your vehicle to be done like some shops that are just money hungry filty places.
I came in with an old 04 trailblazer looking to finally buy a nice car. Jamie found us looking at a used 2012 maxima. From start to finish she was extremely nice, informative, and not your average pushy salesperson. She walked us through every step start to finish and actually seemed to care more about me and girlfriend then making the sale on the car which to me means everything. After having years of car sale experience myself I know the business pretty well. Dennis in financing got us approved and out the door same day. I was really impressed with the entire experience which I wasn't expecting from prior experiences. I would recommend going here to anyone looking for a car. I will be going back for my next one
I had an amazing experience with Ameer ! He was so helpful and accommodating and made my experience easy and exciting! I would recommend anyone who is in the market for a new car to make the trip to see Ameer! I can???t explain how pleasant this experience was for me, and it was all thanks to Ameer!
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