While traveling to Cleveland the day before Thanksgiving, our Veracruz died on the I90 turnpike in the middle of the night and was towed to Webb Hyundai. James and Rich in the Service Department were absolute lifesavers and made it priority to get us back on the road asap. The repair (a bad alternator) was very reasonable and service was exceptional. Without their help (Nico too), our holiday would have been ruined. Everyone involved went above and beyond and treated us like family. Many many thanks to them all. Webb Hyundai is simply outstanding!!
While traveling to Cleveland the day before Thanksgiving, our Veracruz died on the I90 turnpike in the middle of the night and was towed to Webb Hyundai. Jim and Rich in the Service Department were absolute lifesavers and made it priority to get us back on the road asap. The repair (a bad alternator) was very reasonable and service was exceptional. Without their help (Nico too), our holiday would have been ruined. Everyone involved went above and beyond and treated us like family. Many many thanks to them all. Webb Hyundai is simply outstanding!!
Scheduled a Saturday appointment to have my vehicle serviced and I called the day before on Friday because I decided Friday worked better for my schedule. Nick received my call and told me to come right in. He reviewed my request, serviced the vehicle, updated the factory recalls and kept me updated on the process. Fixed some door trim by hand and just took care of my vehicle. He was proficient and professional and treated me like a superstar! Most importantly I felt like a valued customer and I felt like he appreciated my business.
I've bought two Honda Odyssey vans at this location from Jeff Parham. Each time I received great customer service and walked away with a vehicle that I loved. JP is personable, knowledgeable of the vehicles, and made the entire experience easy and quick.
I bought a car from this dealership. Shane was my salesman and he spent quite a few hours with me, answering all of my questions and making sure I knew everything about the vehicle. Couldn't be happier!
Working with Stacey was such a delight! this young lady went above and beyond to help me out before I even stepped foot in the dealership! she set me up to work directly with a sales associate, Pedro literally went out of his way and then some to insure I was getting exactly what I wanted andddd needed. This dealership is truly lucky to have such genuine people working for them. If and when I need a car again I know exactly who I'm asking for! Thanks again you too, loving my Honda Pilot!
Good customer service From day one I go over there to buy a car they was good with me they help me a lot even after one week from heaven the car I go back to them the car was shaking need break They help me and fix the brake for me and check the car from A-Z thank you for a good customer service
I’ve recently purchased a 2018 Chevrolet Camaro from this dealership and the car came as it said by them and on the website..... clean car .... I love the car, and it’s a joy for me to drive it everyday and see it out on the driveway when I wake up. By far one of the best experience I’ve had purchasing the car and the process of purchasing it was quick! Best dealership that I know of and I will go to them for future vehicles. Thank you Alex and the Driven Auto Team!
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