We recently purchased a used car and everyone was very helpful in the approval process. We did have to inconveniently come back a couple times for paperwork but as long as they kept us in good communication, which they did, everything was fine. Pasha sold us the car and Zack helped us finance it. They were both great.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Just happen to come across this location and I found it to be one of the best in the East Bay. Walked on to the lot and was greeted by Z. He was happy to show us what we where looking for and then stepped away and waited for us to ask our questions. It's nice when a dealership and sales person knows that the car sells itself. I recommend this place for all serious buyers. Great Experience!
Thank you Ronald Smith for assisting me with my car for a routine checkup! Everything is running smoothly and I couldn’t be happier with the fast and prompt service. My car was done in less than and hour and a half so I was able to pick it up before shop closed. So again, thank you!
My wife n I bought another Nissan sat 15 after our Last car was totaled, everything when good during that process.
4, 5 days later my wife noticed that a little center piece of one of the wheels fall off, so Friday 20 I when to the dealership to see if they can replace that part !
The reason why they couldn't help me was that the manager already bought the copy key or second key are out his pocket!
So far this is the third car I have bought at this dealer
2004 Nissan frontier
2005 Nissan morano
2017 Nissan altima
They going to lose my business and recommendation over a $98 dlls worth part
I leased my new car here "Nissan Rogue" and the service is great. Phillip Mai the salesperson that welcome and assisted us is very helpful and knowledgeable. He well explained the details and features of the car. And Sam Elsherbiny their used car sales manager is very accommodating too.
Financed my first car here and it was a great experience! The staff was knowledgeable and helpful. ANITA the sales rep who assisted me in every step of correspondence was truly amazing and helped my pick the right vehicle for my budget. I couldn't have found a better place to start my car buying experience. THANKS GUYS!
A bit different than the atypical dealership being in the middle of a large and busy city, but that doesn't stop the customer service from shining through. I'd highly recommend for purchase of a new or used vehicle.
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