I recently found myself in need of a new car (deer season has been rough in our area this year). After doing some online research, I decided I wanted to check out some KIAs and after visiting KIAs website I was quickly contacted by Sherwood KIA's Nelson Fields. In short order, I was test driving a Niro. Nelson was extremely helpful and knowledgeable, and once I decided on what I wanted, he quickly had me behind the wheel of my new car.
Traveling thru the area and 150 miles from my destination (so no prior relationship) and needed help with a Chevrolet diesel deceleration! Called ahead and was told to come on in! The tech and service manager stayed over an hour past closing to help me. I was already bracing myself that I would have to leave the truck and come back. Was fortunate to have family an hour and a half away that came to my rescue just in case. Repairs made! It would be worth buying from them just for the superior customer service in the service dept! So grateful!
My boyfriend and I have dealt with Cedric with a bunch of our cars.. We went in wanting something new and he made sure we left that day with something new.. He is very good at what he does.. I recommend everyone go see Cedric at Pohanka Nissan
We already knew Cedric and were planning on dealing with him . He was very professional and ask exactly what we were looking for . We originally went to look at the Rogues and CRV's but we just didn't like them . Cedric ask if he could show us another SUV and it was perfect and in our price range and everything we were looking for. He was courteous and accommodating to us. In fact all the employees were very friendly and courteous. They all work together as a team at Nissan. I would recommend Cedric and Nissan to all my friends . This is our second purchase from Nissan and first from Cedric. When we need a vehicle Pohanka and Cedric will always be our 1st choice .
All salesperson were very helpful and courteous and pleasant to work. I would recommend all my friends and family to come and purchase a car from Karilyn Ott-Harman and the staff of Pohanka Nissan. I pray that God bless this Company and its employees.
Helpful, knowledgeable staff (Chris) assisted in my decision-making process, and very competitive pricing helped close a win-win deal
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