Everyone at Hertz was extremely friendly and low pressure. Bob McClean was my salesperson and he was very helpful throughout the process and answered all of my questions. The sales manager made a point to introduce himself and remind me that there was no pressure to buy.
There was no negotiation process; the car was already below the Kelly Blue Book average price. It was also a couple hundred cheaper than what they had listed online. I believe this is intentional because they have such a high volume of used rental cars they are trying to offload. I've had the car for a few months and haven't had any problems whatsoever.
The other dealers I had gone to previously had offered similar cars for several thousand dollars more and their salespeople were always trying to talk me into paying more than I wanted. Hertz was the complete opposite. The whole process was easy and low pressure. I highly recommend them to anyone looking for a used car.
Terry Smith Jr was very personable and nice in trying to get me into a new vehicle. Although I was not approved for a vehicle with Marina, I still very much appreciate the service and professionalism showed to me by Mr. Smith. I will definitely refer friends and family to him if interested in purchasing a vehicle.
Phil Fico sold me my new truck it was exactly what I wanted and he did everything I asked for without me following up on him and I also received a thank you card in the mail which was a great touch! Semper Fi
They get you in and out fast with the paperwork. So make sure you take the time to read everything in the contract, I didnt. They told me my payment amount and that I would receive the undercoating/rust protection. What they didn't bother to tell me was that my last payment on the loan would be just over 13k. The salesmans answer to this was just trade it in before that time. And then what? It doesn't just go away. Then they didnt even bother to tell me that the bank would only finance the amount for the truck plus the warranty, so the rust protection got omitted. I didn't find out until I was calling to ask when it was going to happen. After I spoke to them about that I sat down and read everything. Yes way late, I know. So do yourself a favor if you go there and dont let them rush you out the door with a new car/truck.
I have been shopping for a used car for a few weeks and decided to try Marina Dodge in Webster. I was not planning to buy that day, however I did. I expressed what my budget was and my Salesman, Skye Trammel was extremely helpful in accommodating my needs. Skye Trammel spent many hours with me to ensure that I was happy and getting what I needed. I bought my very first car from Gabriele when they were in Avon, NY. I am very pleased with the sales and service.
Our salesman Corey Ryan was excellent! Very personable and fun to deal with. Overall my car shopping was an excellent experience! I would recommend this place to anyone in the market to buy a new vehicle. I'm in LOVE with my new Jeep Cherokee limited
Marina -the place to go w/ Charlie leading the way
by Shane "Doogie" from Rochester, NY
June 8, 2017
I came to marina w/ a friend and figured I would get the same experience I'm used to dealing with at a dealership.... the "buy now buy now buy now" motto leaving me feeling pressured and confused on too much, to where I just leave... However I was pleasantly surprised when I walked into Marina and was approached by Charlie. From beginning to end he didn't speak fast or try and confuse me. He took the time to find out what I wanted, what I needed and what worked best for me and my payments. I will always do business with marina from now on and will always recommend Charlie to anyone looking to buy a vehicle! Thanks Charlie, you're the man!
Hats off to Bobby McMullen and Vissan Nissan for the great turn around in getting my vehicle. I love it very much. Been doing business with Bobby and Vission Nissan for years. Great customer service. Bobby looked out for the way I travel and its a smooth ride and handles the road very well! You all especially Bobby Mcmullen will always get business. I will refer anyone I know looking for a new /used vehicle to VISSAN NISSAN.
The service department were awesome. Very friendly. Kevin helped me get right in for an oil change. I thank you very much, and appreciate the help
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