November 5, 2018
I have been doing business with Broadway for over 35 years. I remember Jim Cuene coming out to shake my hand when I picked up my vehicle. I have to say that I was more than a little disappointed when I purchased a pre-owned Ford Explorer from Broadway on Ashland in January 2915. While it had over 120,000 miles on it, I was assured the vehicle would be reliable. It wasn't. During only my second oil change last week I was told it would need $1,000+ in repairs. I probably only returned to Broadway because I had a friend who was a sales associate at the Military site. His name is Ken Yahnke. He did a tremendous job, unlike the previous high pressure guy I had last winter. Never in my wildest dreams did I think I would be leaving Broadway last Thursday (June 9th) with a new Hyundai. I have never bought a foreign car in my life, swore I never would, but there is one in my garage right now. I admit to feeling guilty buying a Korean Automobile. Fingers crossed! In the end, another vehicle purchased at Broadway!
One more thing. I have always done business with the Ashland site. I was set up to have a Ashland site service associate. Then I was told last week I would need to have any service work needed to be done at the Military Ford location. Ashland only "worked on Chevys." What?